Insurance Customer Service Representative

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🕒 Julho 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $19 - $21 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of iStaff Pros - Ask us about our Remote CSR service!

iStaff Pros - Ask us about our Remote CSR service!

11 - 50 funcionários

Fundada em 2016

A principal empresa de recrutamento da indústria de seguros para agentes!!

Descrição

• Handle inbound client calls, emails, and service requests • Assist with policy changes, billing questions, renewals, and general inquiries • Document all activity accurately within the agency’s management system • Maintain daily accountability tracking including: Incoming and outgoing calls, Alerts worked (critical and standard), Notes completed and tasks resolved • Communicate professionally with agency staff and iStaff Pros management • Follow agency workflows, procedures, and service expectations • Maintain confidentiality and professionalism at all times

🎯 Requisitos

• Active Property & Casualty (P&C) insurance license • Minimum 2 years of insurance customer service or agency office experience • Ability to pass a background check • Dedicated home office with reliable internet • Strong phone presence and written communication skills

🏖️ Benefícios

• Paid Time Off and paid holidays • Life insurance benefits • License reimbursement • Fully remote, work-from-home position • Long-term placement with established agencies • Ongoing support and management through iStaff Pros

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