Manager, Customer Analytics – Insights

🕒 Setembro 3

🏄 California, Illinois, +2 estados a mais – Remoto

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💵 $120.000 - $180.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Jazz Pharmaceuticals

Jazz Pharmaceuticals

1001 - 5000 funcionários

Fundada em 2003

🏥 Saúde

🏭 Manufatura

🧬 Biotecnologia

Healthcare • Manufacturing • Biotechnology

A Jazz Pharmaceuticals é uma empresa biofarmacêutica dedicada ao desenvolvimento de medicamentos inovadores que atendem a necessidades médicas não atendidas. Com um forte compromisso com pesquisa e desenvolvimento, a Jazz foca em criar terapias que transformam vidas, enfatizando a importância da colaboração, diversidade e engajamento dos funcionários em suas operações. A empresa se orgulha de transformar a vida dos pacientes por meio de suas ofertas de produtos significativas e uma cultura que promove entusiasmo e flexibilidade.

Descrição

• Conduct in-depth analysis of secondary data sources, including claims, EHR/EMR, specialty pharmacy, prescription, CRM, and media/omnichannel ecosystem data • Synthesize insights across data sources to inform brand planning, lifecycle strategy, performance optimization, and HCP/patient journeys • Apply advanced data analytics techniques and segmentation to identify patterns, drivers, and opportunities • Develop and maintain standardized dashboards, reports, and analytical tools for monitoring brand and portfolio performance • Support data quality and consistency through validation and alignment across data sources and reporting outputs • Design and execute qualitative and quantitative primary market research across HCPs, HCOs, patients, medical/KOLs, and payers • Integrate primary research with secondary data insights to understand customer perspectives and needs • Interpret and communicate research findings to cross-functional stakeholders and translate results into brand strategy and execution implications • Perform and interpret strategic market, competitive, and landscape analyses • Partner with Commercial, Medical, and Market Access stakeholders to uncover business questions and deliver integrated insights • Collaborate with data strategy and technology teams on data sources, methodologies, and analytical outputs • Support standardized analytical frameworks and identify improvements to research processes, tools, and best practices • Report to the Director, Customer Analytics & Insights

🎯 Requisitos

• Bachelor’s degree in a quantitative, scientific, business, or related field required • 4 to 6+ years of progressive experience in analytics, market research, or consulting • Experience analyzing secondary pharmaceutical data sources, such as claims, EHR/EMR, specialty pharmacy, and/or prescriber-level data • Strong proficiency with primary market research methodologies, including qualitative interviews and focus groups and quantitative surveys and segmentation • Proficiency with analytics, visualization, and querying tools such as Power BI, Tableau, Excel, SQL, Python, R, or SAS • Experience with pharma or healthcare datasets such as IQVIA DDD, Xponent, and patient claims data • Structured problem-solving skills • Ability to work collaboratively as a self-starter in a fast-paced matrixed organization • Experience in healthcare, pharmaceutical, or other highly regulated industries preferred • Advanced degree (MBA or relevant graduate degree) preferred

🏖️ Benefícios

• Discretionary annual cash bonus or incentive compensation • Discretionary equity grants • Medical insurance • Dental insurance • Vision insurance • 401k retirement savings plan • Flexible paid vacation

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