CRM Strategist

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 - $78.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

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Jenzabar

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1998

📚 Educação

☁️ SaaS

🏢 Corporativo

💰 $60.000.000 Private Equity Round em 2000-04

Education • SaaS • Enterprise

A Jenzabar é uma empresa de tecnologia especializada em fornecer soluções de software inovadoras para instituições de ensino superior. Seu conjunto de produtos, incluindo Jenzabar One e Jenzabar SONIS, oferece ferramentas abrangentes para sistemas de informação estudantil, gestão de matrículas, auxílio financeiro e comunicação para melhorar a eficácia institucional e impulsionar o sucesso dos estudantes. Com foco no uso de análise de dados e IA, a Jenzabar visa otimizar operações, melhorar o engajamento e facilitar o crescimento em ambientes educacionais.

Descrição

• Support cross-departmental initiatives as a CRM subject matter expert, providing consultation and best practices • Analyze business requirements and workflows with clients for student marketing initiatives • Lead CRM platform maintenance, troubleshoot issues, create user training materials, and communicate updates • Identify and recommend CRM improvements through automation and third-party tools • Promote and demonstrate superior customer service • Implement innovative business and CRM trends to support campaign success • Communicate insights, learnings, and actionable recommendations to stakeholders across the organization • Ensure information is integrated across marketing campaigns and optimized for specific delivery channels • Leverage AI-enabled tools and analytics to enhance decision-making, efficiency, and measurable outcomes • Apply sound judgment and ethical standards when using AI, including accuracy, data privacy, and human-in-the-loop oversight • Perform other duties as assigned

🎯 Requisitos

• 4+ years of relevant professional experience • Bachelor’s Degree in a relevant field • In-depth understanding of Salesforce, Slate, Element451, or similar CRM systems • Strategic thinking and problem-solving ability in a fast-paced environment • Strong stakeholder management and communication skills • Presentation skills and comfort with large and small audiences • Strong organizational skills and ability to adapt to changing priorities, assignments, and roles • Self-motivation, initiative, and ability to master new tasks quickly • Experience working in agile development environments • Demonstrated commitment to continuous learning and improvement • Strong attention to detail • Ability to work collaboratively and independently • Proven ability to drive decisions collaboratively, resolve conflicts, and ensure follow-through • Applicants must not require employer sponsorship for work visas

🏖️ Benefícios

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance • Annual bonus • Full range of benefits