Group Account Director

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🕒 Setembro 14

🏄 California, Illinois, +1 estados a mais – Remoto

🏄 California – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

💵 $200.000 - $220.000 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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Jones Lang LaSalle Americas, Inc.

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏠 Imobiliário

🤝 B2B

💼 Consultoria

Real Estate • B2B • Consulting

Prestamos serviços imobiliários comerciais para empresas e investidores em todo o mundo, ajudando a reduzir custos, aumentar a produtividade e melhorar a sustentabilidade.

Descrição

• Develop and implement comprehensive portfolio strategies across multiple healthcare client accounts • Anticipate client needs and deliver performance against key indicators • Build financial plans that exceed revenue and profitability targets • Create high-performing teams and maintain internal stakeholder alignment • Track portfolio-wide performance metrics and identify expansion opportunities • Proactively mitigate operational, financial, compliance, and reputational risks • Create and execute account plans for each client • Develop healthcare real estate strategy and clinical infrastructure knowledge for client accounts • Navigate and optimize varied contract models • Negotiate and execute contract terms, scope changes, and renewals • Lead organic growth and expand JLL’s scope within assigned accounts • Serve as accountable owner for account health across 2–3 client accounts • Directly manage, coach, and develop senior facility directors • Conduct regular business reviews with client executives • Own staffing, scheduling, cross-training, talent reviews, and succession planning decisions • Establish KPIs and benchmarks and generate performance reports and executive dashboards • Lead teams to pilot, implement, and scale new offerings • Identify cross-selling and upselling opportunities • Coordinate engineering, project management, sustainability, technology, finance, and legal teams • Identify and mitigate healthcare operational, financial, regulatory, and life-safety risks • Implement quality assurance programs, including environment of care rounds, preventive maintenance tracking, and regulatory mock surveys • Present annual account plans with strategic objectives, satisfaction results, expansion targets, and financial projections • Drive revenue growth and margin improvement through service expansion, operational efficiencies, and optimized contract structuring

🎯 Requisitos

• 10+ years of Facility Management and/or Healthcare Real Estate executive leadership experience with demonstrated multi-client account management • Direct healthcare or life sciences facilities experience strongly preferred • Extensive experience managing multiple client relationships simultaneously across different contract structures, including IFM agreements, technical services, project delivery, managed services, and hybrid models • Demonstrated management of complex portfolio budgets with proven financial stewardship and revenue growth achievement • Experience identifying and implementing new product offerings that drive portfolio expansion • Familiarity with healthcare-specific service lines, including sterile environment maintenance, medical gas systems, and energy resilience • Ability to manage internal stakeholder relationships across matrixed organizations in complex, mission-driven healthcare environments • Proven risk management capabilities across multi-client healthcare operations • Demonstrated executive-level communication skills and ability to tailor messaging across diverse stakeholder types • Proven people-leadership experience directly managing senior facility directors across multiple accounts • CFM (Certified Facility Manager) or FMA certification preferred • Ability to travel regularly across a multi-state, multi-account portfolio • Must be authorized to work in the United States without visa sponsorship

🏖️ Benefícios

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health