Director, Global MSP Sales

🕒 3 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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JumpCloud

201 - 500 funcionários

Fundada em 2013

☁️ SaaS

🔐 Segurança

🏢 Corporativo

💰 $66.000.000 Series F em 2021-10

SaaS • Security • Enterprise

JumpCloud é uma plataforma unificada de gerenciamento de identidades, dispositivos e acessos que ajuda as organizações a administrar e proteger centralmente sua infraestrutura de TI em múltiplos sistemas operacionais e dispositivos. Ela oferece soluções abrangentes para gerenciamento de dispositivos multiplataforma, serviços de diretório com abordagem cloud-first, modernização do Active Directory e viabilização do trabalho híbrido. A JumpCloud reforça a segurança com recursos como segurança Zero Trust, autenticação sem senha e autenticação multifator (MFA). Sua plataforma oferece onboarding e offboarding automatizados, gestão do ciclo de vida de identidades, acesso condicional e gestão de conformidade. A JumpCloud se integra a diversos sistemas de RH e oferece gestão de SaaS, permitindo que as empresas simplifiquem as operações de TI e reduzam a complexidade. Confiada por organizações no mundo todo, a JumpCloud é reconhecida por sua capacidade de unificar e proteger ambientes de trabalho digitais de forma eficiente e eficaz.

Descrição

• Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner acquisition and net revenue retention (NRR) targets. • Provide direct leadership, coaching, and performance management to the global team of PAEs, BDRs, and Account Managers. • Own global forecasting, pipeline management, and revenue reporting for the entire MSP business unit. • Oversee the global MSP Account Management function to ensure high partner satisfaction, platform adoption, and operational retention. • Standardize account health metrics, Quarterly Business Reviews (QBRs), and growth blueprints to drive increased adoption and expansion within the existing partner book of business. • Actively focus on Partner Success as an engine for growth, building frameworks that help existing MSPs successfully bundle, upsell, and resell our solutions to their end-customers to maximize mutual MRR expansion. • Manage the team of Partner Account Executives (PAEs), ensuring high-velocity execution in qualifying and converting inbound MSP leads into active, revenue-generating partners. • Oversee and optimize outbound pipeline generation strategies executed by both the BDR team and the PAEs (who share outbounding responsibilities). • Actively participate in major industry events, conferences, and roadshows to represent the company, build executive relationships, and generate high-value pipelines. • Collaborate closely to drive structured partner success and velocity by expanding our specialized MSP courses and certification tracks. • Partner to continuously refine, iterate, and optimize our overarching MSP Partner Program (including tiers, incentives, and requirements) to remain a premier choice in the channel ecosystem. • Act as the "voice of the MSP," synthesizing feedback from the field to influence the product roadmap and perfect pricing, packaging, and positioning.

🎯 Requisitos

• 8+ years of B2B SaaS sales leadership experience • at least 4+ years explicitly dedicated to managing MSP / Channel Partner sales and account management teams globally or across major regions • Proven success managing and scaling a multi-tiered sales org composed of both hunting functions (Directly managing BDRs and quota-carrying PAEs) and farming functions (Account Managers) • Deep comprehension of how MSPs operate, their business models (MRR, packaging, margin expectations), and their technical ecosystems • Experience aligning sales execution with formalized partner certification pathways and global channel partner programs • Proficient in CRM architecture (e.g., Salesforce, HubSpot) and PRM (Partner Relationship Management) tools to build reliable dashboards, forecasts, and attribution models • Ability to travel globally for partner visits, executive QBRs, and major channel events (approx. 25–30%)

🏖️ Benefícios

• several medical plans to choose from including a high deductible HSA plan with employer contribution • two dental plans • vision insurance • flexible spending account (FSA) • employee assistance program (EAP) • short- and long-term disability • life insurance • 401k savings plan with match • flexible paid time off policy

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