Strategic Partnership Manager

🕒 Abril 6

🗽 New York, North Carolina – Remoto

🗽 New York – Remote 🌲 North Carolina – Remote

💵 $89.700 - $143.900 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Kapitus

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2006

💸 Finanças

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Kapitus é uma empresa de serviços financeiros que oferece soluções de financiamento personalizadas para pequenas e médias empresas em crescimento. Ela oferece uma variedade de produtos, incluindo empréstimos comerciais, linhas de crédito, financiamento de equipamentos, financiamento baseado em receita, factoring de faturas e financiamento de pedidos de compra, operando tanto como credor direto quanto através de uma ampla rede de financiamento via seu processo KapitusPLUS. Kapitus enfatiza um processo de aplicação simplificado que pode gerar várias ofertas concorrentes, apoia os clientes com especialistas em financiamento e recursos educacionais, e faz parceria com fornecedores como a Experian para ajudar as empresas a gerenciar e melhorar o crédito.

Descrição

• Serve as the primary point of contact for a dedicated portfolio of strategic and referral partners. • Own the full partner lifecycle: onboarding, activation, ramp-up, and ongoing retention. • Establish consistent engagement routines and proactive touchpoints to drive partner loyalty and production. • Resolve partner issues quickly and decisively, positioning the company as the preferred, easiest-to-work-with lending partner. • Maintain a pulse on each account’s health, flagging at-risk relationships early and intervening with targeted support. • Continuously audit and improve the workflows, tools, and communication cadences that govern the partner channel. • Identify friction points in the referral submission and funding pipeline and work cross-functionally to eliminate them. • Design and refine scalable partner enablement programs: training materials, product guides, co-marketing resources, and incentive structures. • Leverage CRM data (Salesforce) to surface insights on partner behavior and program performance, translating findings into operational improvements. • Oversee the day-to-day operations of our referral and affiliate programs, ensuring partners understand the mechanics, expectations, and incentives. • Monitor referral pipeline health — lead quality, submission consistency, conversion rates — and work with partners to close gaps. • Collaborate with marketing and product teams to evolve program structure as market dynamics shift. • Ensure program compliance with company policies and industry standards. • Track and report on key partner KPIs: referral volume, activation rates, funding conversion, and portfolio growth. • Deliver regular performance updates to the Director of Strategic Partnerships with data-driven recommendations. • Maintain accurate, up-to-date records of all partner activity in Salesforce.

🎯 Requisitos

• 3–6 years of experience in account management, partner/channel management, or business development. • Strong understanding of referral program mechanics — how they’re structured, what drives partner engagement, and how to optimize them. • Demonstrated ability to manage a large portfolio of accounts simultaneously with a high degree of organization and follow-through. • Excellent communication and relationship-building skills; comfortable engaging with partners of all sizes and sophistication levels. • Analytical mindset: comfortable pulling and interpreting CRM and performance data to drive decisions. • Self-starter who thrives in an individual contributor role with autonomy. • Background in financial services, fintech, alternative lending, or banking preferred. • Hands-on experience with referral or affiliate programs in small business lending specifically — this is a significant differentiator. • Familiarity with affiliate/partner management platforms (e.g., Impact.com or similar). • Working knowledge of small business lending products: term loans, lines of credit, revenue-based financing, etc. • Experience with Salesforce or comparable CRM.

🏖️ Benefícios

• Competitive Base Salary Range of $89,700-$143,900. • Quarterly Incentive Compensation Eligibility – based on meeting KPI's and metrics • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense. • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events. • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones. • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: • Pet and car insurance discounts. • Financial services such as LegalShield. • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App. • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life. • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities. • Paid Time Off and Sick Time • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.