Senior Renewal Specialist

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

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Keyfactor

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2014

🚘 Automotivo

🏥 Saúde

🔐 Segurança

Automotive • Healthcare • Security

A Keyfactor é uma líder na oferta de Infraestrutura de Chave Pública (PKI) e serviços criptográficos, com forte foco em segurança centrada na identidade. A empresa oferece uma gama de produtos e serviços projetados para gerenciar certificados digitais e chaves criptográficas para empresas e dispositivos de IoT, aumentando a segurança e a confiança em um mundo cada vez mais conectado. Suas ofertas incluem PKI como serviço, automação do ciclo de vida de certificados, assinatura de código rápida e segura e gerenciamento de identidade IoT. As soluções da Keyfactor também abordam desafios específicos da indústria nos setores automotivo, médico, de telecomunicações e de IoT industrial. Ao enfatizar práticas modernas de PKI, a Keyfactor ajuda organizações a automatizar e escalar sua infraestrutura de segurança enquanto se preparam para ameaças emergentes, incluindo a criptografia pós-quântica.

Descrição

• Lead complex, strategic, and high-value renewal engagements. • Develop renewal strategies for at-risk accounts, procurement-intensive customers, and enterprise agreements. • Conduct advanced commercial negotiations involving pricing, contract terms, and customer commitments. • Drive retention initiatives and risk mitigation plans for critical accounts. • Partner with Sales leadership, Customer Success leadership, Finance, and Legal on strategic customer decisions. • Identify opportunities to improve commercial terms, entitlement structures, and contract standards. • Mentor and provide guidance to Entry, Associate, and Renewal Specialists. • Lead cross-functional renewal reviews and executive-level account discussions. • Influence renewal forecasting accuracy and retention planning. • Contribute to development of renewal playbooks, operational processes, and best practices. • Analyze renewal trends and recommend improvements to reduce churn and revenue leakage.

🎯 Requisitos

• Bachelor's degree or equivalent experience. • 6–8 years of experience in renewals, enterprise account management, customer revenue management, or related commercial roles. • Proven success managing enterprise-level renewals and complex commercial negotiations. • Advanced understanding of software subscription models, contract structures, and customer retention strategies. • Strong analytical and forecasting capabilities. • Demonstrated ability to influence senior stakeholders and cross-functional teams. • Experience mentoring or providing leadership within a revenue-focused organization. • Strong business acumen and commercial judgment. • Up to 10% travel.

🏖️ Benefícios

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. • Comprehensive benefit coverage globally. • Paid Parental Leave is available to new parents. • Generous paid parental leave in the U.S., along with comprehensive adoption and fertility support. • Competitive time off globally. • Wellbeing resources • Wellness allowance • Mindfulness app free membership • Wellness Wednesdays • Global Volunteer Day • Company non-profit matching • 3 volunteer days off • Monthly Talent development and Cross Functional meetings to support professional development. • Regular All Hands meetings followed by group gatherings.