Solutions Engineer

🕒 Setembro 28

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $140.000 - $160.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 2%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 43 dias.
• As vagas desta empresa costumam ser preenchidas em 36 dias.

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Koalafi

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💸 Finanças

💳 Fintech

💰 Debt Financing em 2022-08

Finance • Fintech

A Koalafi é uma empresa que oferece soluções de financiamento para não-prime, permitindo que mais clientes façam compras cruciais com conveniência e suporte. Ao oferecer opções de financiamento lease-to-own e second-look, a Koalafi possibilita que os varejistas satisfaçam uma gama mais ampla de pontuações de crédito, ajudando a fechar a lacuna de financiamento para até 47% dos adultos nos EUA que não se qualificam para financiamentos tradicionais. Seus serviços reportam a atividade de pagamento às agências de crédito, ajudando assim os clientes a construir crédito enquanto fazem compras de forma mais fácil e acessível. As aplicações baseadas em dados da Koalafi garantem aprovações rápidas e confiantes para os clientes, apoiando os varejistas no aumento das conversões e na fidelização dos consumidores.

Descrição

• Serve as the end-to-end technical owner for external partner and merchant integrations • Design integration paths from discovery through build, launch, and ongoing production support • Guide partner development teams, validate implementations, and keep integrations healthy in production • Develop mastery of all offered integrations, partner implementations, configurations, and unique characteristics • Understand Koalafi products and platform architecture, including application flow from origination through approval, checkout, and funding • Own new integrations through discovery, build, QA, and release • Support rollouts to new merchants and partner with sales to identify engagement opportunities • Triage and prioritize partner-submitted issues using observability tools • Partner with Engineering, Product, and Sales to identify and complete integration enhancements • Improve internal processes and own rollout and adoption of process improvements • Develop external partner communications for outages, breaking changes, upgrades, and new feature adoption • Establish and champion partner ticketing processes • Audit manual processes for automation opportunities and error reduction • Maintain cross-functional meetings, internal and external documentation, and integration operating processes • Accelerate go-to-market efforts without writing production code

🎯 Requisitos

• Solid understanding of REST APIs, webhooks, and common integration patterns • Experience with e-commerce platforms (Shopify, BigCommerce, Magento) or POS systems is a strong plus • Familiarity with software engineering principles and software architecture • Familiarity with at least one programming language, such as GoLang, JavaScript, or Python • Able to write SQL queries and use troubleshooting tools such as Elastic, Fullstory, and Postman • Eagerness to leverage AI tools for initial triage and investigation • Ability to translate complex technical concepts into partner-friendly language • Strong collaboration skills across business, product, and engineering teams • Ability to work independently and collaboratively and seek feedback • Highly organized, detail-oriented, curious, and comfortable navigating ambiguity • Problem-solving ability to identify process gaps and synthesize partner problems into technical solutions • Excellent written and verbal communication skills, especially for structured documentation or integration guides • Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or a related field preferred • 6+ years in a technical, client-facing role such as Solutions Engineer, Solutions Architect, Integration Engineer, or Technical Consultant

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage • 20 PTO days + 11 paid holidays • 401(k) retirement with company matching • Student Loan & Tuition Reimbursement • Commuter assistance • Parental leave (maternal + paternal) • Inclusion and Associate Engagement Programs • Company bonus plan eligibility • In-office, hybrid, or remote work options for associates near office locations

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