Associate Director, Customer Partner

🕒 5 dias atrás

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟠 Sênior

👔 Diretor

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Kyndryl

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2021

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Kyndryl é uma provedora líder de serviços de infraestrutura de TI, atendendo milhares de clientes corporativos em todo o mundo. A empresa é especializada em projetar, construir, gerenciar e modernizar sistemas de informação complexos e de missão crítica. A Kyndryl oferece um portfólio de serviços que inclui consultoria em TI, serviços de cloud, cibersegurança, soluções de dados e IA, e transformação do ambiente de trabalho digital. Com forte foco em inovação, parcerias e cocriação, a Kyndryl ajuda as empresas a enfrentar a complexidade de TI e a impulsionar a excelência operacional. A companhia atua em diversos setores, como automotivo, saúde, bancário e outros, oferecendo expertise e soluções para desafios específicos de cada indústria. A rede global e as alianças estratégicas da Kyndryl capacitam as empresas a se adaptar ao cenário tecnológico em evolução, garantindo que seus sistemas essenciais sejam confiáveis e eficientes.

Descrição

• Create, maintain, and develop deep customer relationships and trusted executive-level connections • Drive profitable growth using a consultative approach and Kyndryl Consult • Lead sales activities from lead generation through closure • Drive new scope and value while minimizing erosion in ongoing business and renewals • Own revenue, profit/loss, growth objectives, and account P&L • Deliver on budget and improve operating margins and account profitability • Increase utilization and billability of account resources • Generate opportunities, close deals, and expand existing work into larger scopes and new capabilities • Build a go-to-market pipeline with partners to pursue and win deals • Develop and execute account strategies for Portfolio or Strategic accounts • Identify and qualify new opportunities and deliver tailored customer solutions • Collaborate with sales team members throughout the account management process • Demonstrate industry expertise and apply external best practices to customer needs • Drive customer satisfaction and ensure account compliance with integrity • Invest in developing people on the account and across Kyndryl • Act as a steward of Kyndryl culture

🎯 Requisitos

• 5+ years of experience managing the end-to-end sales process • 5+ years of experience running account P&L of $5M+ • Strong knowledge of business and technology trends and industry best practices • Proven experience with revenue growth, costs, profitability, trends, and risks • Open-minded and empathetic approach in customer relationships • Customer-focused growth mindset • May be required to travel up to 50% • Proven success specializing in Consumer and Travel industries • Sales experience in technical solutions • Consumer and Travel industry expertise

🏖️ Benefícios

• Hands-on experience • Learning opportunities • Chance to certify in all four major platforms • Employee learning programs and certifications, including Microsoft, Google, Amazon, Skillsoft, and many more • Company-wide volunteering and giving platform • Diversity and inclusion support through Kyndryl Inclusion Networks • Benefits supporting employees and their families • Medical or religious accommodation for COVID-19 vaccination requirements when applicable