Director of Account Management – Health

🕒 3 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🔴 Especialista

💰 Gerente de Contas

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Liviniti

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2011

🏥 Saúde

⚕️ Seguro de Saúde

💊 Farmacêutico

Healthcare • Healthcare Insurance • Pharmaceuticals

A Liviniti é uma gestora de benefícios farmacêuticos (PBM) que ajuda empregadores e sistemas de saúde a reduzir os custos de medicamentos prescritos por meio de preços transparentes, programas clínicos e fornecimento de medicamentos. A empresa oferece repasse de 100% dos rebates, uma taxa administrativa fixa, acesso a detalhes de sinistros e rebates para total transparência, fórmulas e redes personalizáveis, autorização prévia focada no menor custo líquido e soluções especializadas como o LivLite para gerenciamento de medicamentos para perda de peso GLP-1. A Liviniti enfatiza o serviço B2B, valor clínico e inovação contínua para reduzir os gastos com farmácia enquanto mantém apoio e serviço aos membros.

Descrição

• Serve as a trusted advisor to clients and oversee all client accounts • Lead and mentor the Account Management team • Drive organic and new business growth • Maintain strategic client relationships and guide clients with business, industry, and trend knowledge • Collaborate with key team members across disciplines to deliver high-quality service • Identify skills and performance criteria, manage staff, coach team members, and support career development plans • Establish departmental service-delivery goals measured through KPIs • Evaluate team performance against KPIs and provide management direction • Develop and ensure adherence to Account Management client-service standards, methods, processes, and procedures • Partner with leadership to create and revise policies and procedures • Identify and implement strategic initiatives and plan rollouts to clients and internal teams • Identify operational-efficiency opportunities and provide business requirements • Ensure compliance with SOC Audit Guidelines and Requirements • Manage and approve department PTO policy, compensation, and performance management • Comply with HIPAA obligations regarding Protected Health Information and report violations • Complete required HIPAA training • Manage all Account Managers and oversee departmental performance management and hiring • Travel 20%–25% and present to clients as required

🎯 Requisitos

• Bachelor’s degree in communications, Marketing, Business, Finance, or equivalent 10+ years of direct client/account management experience • At least 5 years of managerial experience leading a similar or like function • Proficiency in Microsoft Office suite required • Entrepreneurial attitude and strong business acumen • Ability to complete tasks efficiently in a fast-paced environment • Strong negotiation and communication skills and ability to excel under pressure • Experience preparing and interpreting reports • Excellent written, verbal, and presentation skills • Ability to manage multiple clients and deliverables simultaneously • Ability to take ownership of client issues and concerns and deliver excellent client service • Ability to work collaboratively with co-workers and outside consultants • Current knowledge of pharmacy and industry initiatives • Ability to travel and present to clients as required • Ability to work core hours from 8:00 AM to 5:00 PM CT, with schedule adjustments for meetings across time zones • Ability to work extended hours, weekends, and holidays as required • Healthcare or PBM experience is a plus • MBA or equivalent preferred • Required HIPAA training competency • Must manage Account Managers and be responsible for departmental hiring and performance management

🏖️ Benefícios

• Medical, Dental, Vision Insurance • Disability and Life Insurance • Employee Assistance Program • Remote Work Options • Generous Paid-Time Off • Annual Reviews and Development Plans • Retirement Plan with company match immediately 100% vested