Director of Remote Vision Monitoring – RVM

🕒 Maio 8

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $110.000 - $135.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Lumata Health

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚕️ Seguro de Saúde

Healthcare Insurance

A Lumata Health é uma empresa de saúde focada em melhorar o gerenciamento de doenças oculares crônicas por meio do seu Programa de Cuidados Contínuos. O programa envolve pacientes com condições de risco à visão, estendendo o cuidado além das visitas clínicas tradicionais, utilizando Care Coaches certificados e uma plataforma de Engajamento Inteligente para melhorar a adesão dos pacientes e reduzir o índice de faltas. Ao coordenar o cuidado e fornecer suporte personalizado, a Lumata Health visa melhorar os resultados de saúde e a satisfação dos pacientes, além de aliviar a carga de trabalho dos provedores de saúde.

Descrição

• Own the strategic direction and performance of the RVM program. • Set 3, 6, and 12-month goals for the RVM program, in collaboration with the President and executive leadership. • Translate strategy into monthly goals and priorities for Team Leads to execute against. • Plan and lead the next operational phases of scale, including RVM standalone rollout and the digital-first enrollment model. • Anticipate scaling needs (people, vendors, tools, workflows) and bring resourcing plans forward. • Own product and data needs for RVM as the program scales; partner with Product, Engineering, and Data on roadmap, prioritization, and delivery. • Lead and develop RVM Team Leads through hiring, coaching, and performance management. • Approve and govern SOPs, training materials, and operational policies authored by Team Leads; ensure they stay current as tech and workflows evolve. • Set encounter goals and targets in collaboration with executive leadership; monitor reimbursement trends and surface issues early. • Drive efficiency improvements to meet internal caseload goals. • Hold accountability for program-level outcomes (revenue, adherence, churn, quality), working through Team Leads on day-to-day delivery.

🎯 Requisitos

• Bachelor's degree in business or a related field, or equivalent experience. • 5+ years of progressive operations or program leadership experience, with at least 3 years managing through other managers or team leads • Demonstrated experience setting strategy for a new business unit, including building teams and fully owning quarterly and annual operational plans • Track record of scaling a program through phases (pilot, growth, full operational scale), including planning resourcing, vendor partnerships, and product/data needs ahead of demand • Demonstrated ability to coach and develop team members and middle management, including delivering difficult feedback and managing underperformance • Clear record of meeting or overperforming as it relates to department operating budgets and forecasts

🏖️ Benefícios

• Comprehensive benefits • Opportunities for professional development