Senior Manager, Customer Success

🕒 Abril 15

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

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Measured

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

🤝 B2B

📣 Marketing

☁️ SaaS

B2B • Marketing • SaaS

A Measured é uma plataforma de eficácia em marketing alimentada por IA, projetada para marcas empresariais. Especializa-se em modelagem de mix de mídia e testes de incrementalidade, fornecendo soluções para planejamento e análises de mídia otimizados. A plataforma oferece insights por meio de um painel de controle multicanal, permitindo que as empresas compreendam o verdadeiro impacto de seus esforços de marketing, ao mesmo tempo em que impulsionam a eficiência e o crescimento. A Measured está focada em ajudar as empresas a comprovar o impacto do marketing e aumentar a eficiência da mídia em diversos canais de vendas.

Descrição

• This senior role is responsible for leading high-impact, executive-level client engagements across a portfolio of Measured’s top brands, owning the delivery and strategic application of our marketing analytics framework. • You will operate as the primary account leader and trusted advisor, bringing deep expertise in marketing attribution, cross-channel analytics, media strategy, and complex program management. • You will guide clients through sophisticated measurement strategies, ensure successful platform adoption, and influence executive decision-making through data-driven insights. • In close partnership with our technical Solutions team, you will oversee requirements gathering, platform deployment, and solution design. • You will also collaborate directly with Product, shaping new features, championing client needs, and contributing original ideas grounded in real-world marketing challenges. • Success in this role requires a highly experienced operator who thrives in a fast-moving startup environment, is confident navigating ambiguity, and is capable of independently driving outcomes at both strategic and tactical levels. Senior CS leaders are expected to interpret complex performance signals, conduct rigorous experimental analysis, provide forward-looking media guidance, architect client-specific technology roadmaps, and manage the full lifecycle of client relationships with precision and accountability.

🎯 Requisitos

• 7+ years of experience with client services management. • Experience in marketing attribution, media mix modeling, in-market experimentation, or other applied marketing analytics. • Familiarity with ad-tech and MarTech platforms, for example vendor platforms (GA, Facebook, etc.), Google Analytics, and other 3rd-party tools. • Demonstrated experience in deploying, managing, and growing scope of complex engagements focused on marketing measurement. • Excellent written and verbal communication skills including advanced Excel and PowerPoint skills. • Minimum BA/BS or equivalent. • Independent decision maker. Can take calculated risks and deal with ambiguity. • Takes initiative to improve and try new things • Ability to work independently with minimal supervision within a strong team environment • Comfortable with rapid change • Values diversity and integrity

🏖️ Benefícios

• 100% Remote • Competitive Total Rewards and flexible paid time off • Opportunities to give back through Measured for Good • Engaged, diverse, and curious culture • Award-winning technology powered by an agile, collaborative team