Senior Operations Analyst

🕒 3 dias atrás

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MediaRadar, Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2007

☁️ SaaS

Advertising • SaaS

A MediaRadar, Inc. é uma plataforma premiada de inteligência publicitária, projetada para dar suporte às vendas de mídia e ao planejamento de publicidade. Com mais de 4 milhões de marcas e informações de contato abrangentes, a MediaRadar é uma solução indispensável para vendedores e compradores de mídia, oferecendo insights sobre dados publicitários em vários formatos. A plataforma é amplamente utilizada na indústria de mídia e tecnologia publicitária para prospecção, compra de mídia, planejamento e capacitação de vendas. A MediaRadar utiliza soluções com tecnologia de IA para fornecer inteligência publicitária acionável, ajudando os usuários a tomarem decisões informadas para melhorar a combinação de mídia e o crescimento da receita.

Descrição

• Own a creative type and a priority industry at a global level, maintaining connections with Operations Analysts for local processes and partnering with Product and Commercial to understand strategy. • Participate in strategic cross-functional meetings representing Content & Data from a global perspective, providing process input and updates. • Use data to make recommendations for improvements in global Operations for creative and/or industry processing, completion, and quality execution. • Build requirements and make recommendations to Leadership and Product for creative flow enhancements to drive efficiency and quality. • Own advanced troubleshooting of client-driven issues and provide in-depth root cause analysis, including system and/or process updates as needed. • Recommend standards for quality and SLAs for assigned creative and industry globally, in consultation with Operations Analysts, Quality Analysts, Product, Commercial, Operations Leadership, and Governance. • Own and audit advanced client-specific requests and project work to ensure no omissions or errors exist. • Participate in day-to-day quality exercises as needed. • Own global Operations strategic projects for process. • Own project management for the effective rollout of global Operations system and/or process changes. • Track the impact of system and process changes post-launch and drive continuous improvement factoring in efficiency and budget implications. • Maintain master knowledge of Operations systems, creative types, and the product catalog. • Create and update complex product records within a centralized Product Catalog while following strict governance standards. • Serve as a point of contact for establishing ground truth and master knowledge of the product catalog. • Analyze data to make business recommendations and report on data volume, coverage, status, and other key performance metrics.

🎯 Requisitos

• Expert proficiency in G Suite and project management tools such as Jira. • Strong project management skills, with demonstrated ability to identify, assess, and mitigate risks to minimize project disruptions. • Advanced process improvement capabilities, ideally with Six Sigma experience. • Expert ability to analyze data to make business recommendations and report on data volume, coverage, status, and key performance metrics. • Expert ability to create and update complex product records within a centralized Product Catalog while following strict governance standards. • Master-level proficiency with proprietary platforms to review, classify, and attribute ads across various media channels. • Advanced AI tool familiarity. • Advanced business case creation and optimization skills. • Deep, specialized knowledge of Operations systems, creative types, and the product catalog. • Clear written and verbal English communication — able to convey complex analysis and recommendations to diverse stakeholders.

🏖️ Benefícios

• Medical, Dental & Vision Insurance • 401k with Company Match • Flexible PTO • Commuter Benefits • Gym Discounts • Summer Fridays