Key Account Manager

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Meeting Tomorrow

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Event Planning

Somos a rara equipe que atende a todas as suas necessidades de produção e tecnologia para eventos. Planejamos e produzimos eventos presenciais, híbridos e virtuais, além de alugar equipamentos que dão vida à sua visão. Com sede no bairro de Albany Park, em Chicago, somos um grupo de 100 pessoas simpáticas e dedicadas — mais alguns cães no escritório e uma coleção de plantas queridas. Valorizamos a construção de uma cultura de respeito e acolhimento e oferecemos a chance de prosperar em um ambiente de trabalho inspirador, com os melhores colegas. Nosso pacote completo de benefícios inclui licença parental totalmente remunerada, 401(k) com matching, acesso gratuito à academia e muitas oportunidades para desenvolver suas habilidades e carreira.

Descrição

• A portfolio of 8 to 10 top enterprise accounts opened by our sales reps • Account retention and year-over-year growth (this is your quota) • Trust transition: taking accounts from the rep who opened the door and becoming the client's primary partner • Quarterbacking the sales process across sales, creative, and production teams • Proactive scoping of new opportunities inside your accounts • Proposals and client pitches (Production Managers build the technical quotes) • Light post-sale oversight to make sure delivery teams are set up for success • Build deep relationships with multiple stakeholders inside each account, from program owners to executive sponsors • Take ownership of accounts opened by sales reps and earn the client's trust to become their primary point of contact • Map each client's full annual event calendar and proactively position Meeting Tomorrow for every opportunity • Scope new programs with the client, build the proposal, and pitch the work • Coordinate sales, creative, and production teams through the deal cycle to ensure a clean handoff to delivery • Conduct regular business reviews to communicate value, surface satisfaction, and align on priorities • Maintain CRM hygiene: pipeline, account notes, contact maps, and forecast accuracy • Represent Meeting Tomorrow at industry events, client dinners, and select onsite programs (~10% travel)

🎯 Requisitos

• 4+ years in account management, client success, or B2B sales • Account management experience at an event agency strongly preferred • Track record of retaining and growing complex enterprise accounts with retention metrics you can speak to • Experience taking over accounts from a sales rep or another owner and successfully becoming the client's primary partner • Comfort navigating multi-stakeholder accounts: managing the day-to-day contact and earning credibility with the VP in the room • CRM fluency required (NetSuite, Salesforce, HubSpot, or similar). NetSuite a plus • Production knowledge is a plus but trainable. We'll teach you the technical side if you bring everything else

🏖️ Benefícios

• Medical, dental, and vision plan options • Employer paid STD, LTD, Life Insurance, and EAP access • 401k with employer matching up to 4% • 16 PTO days (increases with tenure) + 9 paid holidays • Annual profit-sharing bonus • 12 weeks 100% paid parental leave (maternity, paternity, adoption) • $50 Monthly fitness reimbursement • Monthly stipends for internet and/or cell • Company donation(s) to your charities of choice (up to $1,000 annually) • Regular social events and learning opportunities