Professional Services Contract Manager

🕒 Maio 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $94.667 - $161.400 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

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MeridianLink

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1998

💳 Fintech

🏦 Bancário

☁️ SaaS

💰 $485.000.000 Post-IPO Debt em 2021-11

Fintech • Banking • SaaS

A MeridianLink é uma fornecedora líder de soluções SaaS para instituições financeiras, especializada em sistemas de originação de empréstimos e tecnologias de transformação digital. Sua plataforma fim-a-fim melhora as experiências digitais através da integração com sistemas de gestão de empréstimos hipotecários (LOS), soluções para abertura de contas de depósito e mais. Os sistemas em nuvem da MeridianLink aprimoram a eficiência no processamento de empréstimos e cobranças, na tomada de decisões orientadas por dados e na gestão de contas. A empresa colabora com parceiros para expandir seu alcance de mercado e impulsionar o crescimento na indústria de fintech. Com mais de 25 anos de experiência, a MeridianLink é dedicada a apoiar bancos, cooperativas de crédito e outros provedores de serviços financeiros através de tecnologia e inteligência empresarial.

Descrição

• Scope definition and control (complex deals): Lead drafting and negotiation of SOWs/change orders for complex and strategic engagements; define objectives, deliverables, assumptions, exclusions, timelines, and acceptance criteria to prevent misunderstandings and scope creep. • Performance and milestone governance: Define measurable success criteria (KPIs, acceptance criteria, milestones) and establish operating rhythms to track progress; surface portfolio trends/risks and drive timely issue resolution with delivery and business stakeholders. • Compliance and risk management: Set and apply contracting guardrails aligned to company standards and policies; identify legal/procurement/financial risks, frame tradeoffs, and escalate with recommended paths forward to enable informed decisions. • Change management: Own the governance model for scope, timeline, and deliverable changes; drive cross-functional alignment, document approvals, and maintain a clear audit trail across the engagement lifecycle. • Contracting strategy and enablement: Develop, standardize, and maintain templates, clause guidance, and negotiation playbooks; partner with stakeholders to improve cycle time, consistency, and risk posture across Professional Services deals. • Stakeholder communication and decision support: Synthesize complex issues into clear options, tradeoffs, and recommendations for senior stakeholders; proactively remove roadblocks, align decision-makers, and drive timely closure.

🎯 Requisitos

• 8+ years of experience in contract management, professional services, and/or consulting, with advanced expertise owning complex agreements and delivering measurable business impact (e.g., improved cycle time, reduced delivery/commercial risk, enabled revenue). • Proven ability to drive outcomes through cross-functional influence across Professional Services, Legal (commercial), Procurement, Finance, and Sales in a fast-growing SaaS environment, including navigating ambiguity and competing priorities. • In-depth understanding of software and Professional Services delivery models, including how contracting terms impact delivery risk, revenue recognition, and go-live outcomes. • AI curiosity: Eagerness to leverage AI tools to improve contracting, delivery, and legal workflow efficiency and quality. • Strong strategic thinking and analytical skills, with the ability to translate complex customer needs into scalable contracting mechanisms (templates, playbooks, and guardrails) adopted across stakeholders. • Exceptional negotiation, presentation, and decision-making skills; ability to build rapport and influence senior executives, customers, and internal stakeholders to reach timely, durable agreements. • Collaborative, outcomes-focused leader able to align cross-functional stakeholders, drive decisions, and deliver results without formal reporting lines. • Proven ability to work independently, prioritize competing demands, and exercise sound judgment in a fast-paced environment. • Demonstrated commitment to fostering diverse, equitable, and inclusive collaboration across internal stakeholders and customer partners.

🏖️ Benefícios

• Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work