Field Service Specialist – Process Analytics

🕒 Agosto 28

🥔 Idaho, Montana, +2 estados a mais – Remoto

🥔 Idaho – Remote 🦬 Montana – Remote 🌲 Oregon – Remote ☕ Washington – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Metrohm USA

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2009

🏭 Manufatura

🔬 Ciência

⚕️ Seguro de Saúde

Manufacturing • Science • Healthcare Insurance

A Metrohm USA é uma fornecedora líder de instrumentos e soluções de alta precisão para análise química. A empresa é especializada em química analítica, oferecendo uma ampla gama de produtos, incluindo sistemas de titulação, cromatografia iônica e equipamentos de espectroscopia. A Metrohm USA está comprometida em oferecer um atendimento ao cliente e suporte excepcionais, garantindo que os clientes tenham acesso às tecnologias e aplicações mais avançadas para suas necessidades analíticas.

Descrição

• Install, commission, maintain, troubleshoot, and repair Metrohm process analytical systems • Diagnose and resolve customer instrumentation, application, and product-related issues • Perform preventive maintenance, inspections, upgrades, and system optimization activities • Conduct equipment testing and verification • Review schematics, wiring diagrams, technical drawings, and service documentation • Build and maintain strong customer relationships through responsive, professional service • Understand customer processes, operational requirements, and application needs • Evaluate customer challenges and recommend practical technical solutions • Deliver refresher training and operational support to end users • Investigate, document, and track service activities, equipment issues, and application concerns using Metrohm service management tools • Maintain accurate service records and report documentation • Identify opportunities to improve service quality, operational efficiency, and customer experience • Support quality initiatives and best practices across the service organization • Mentor and support developing Field Service Specialists • Share technical knowledge, troubleshooting techniques, and best practices • Assist with onboarding and technical development initiatives • Travel frequently to customer sites within the assigned territory; overnight, national, and international travel may be required

🎯 Requisitos

• Associate degree in Process Analytical Instrumentation, Instrumentation Technology, Electronics, Engineering Technology, or a related technical discipline; or equivalent combination of education and experience • Minimum four (4) years of experience supporting process analytical instrumentation or industrial instrumentation systems • Strong electrical, electronic, and mechanical troubleshooting skills • Ability to read and interpret electrical schematics, technical diagrams, and service documentation • Strong analytical and problem-solving abilities • Excellent verbal and written communication skills • Ability to work independently in customer-facing environments • Preferred experience supporting process analyzers and instrumentation within semiconductor manufacturing, refining and petrochemical facilities, chemical manufacturing, or industrial process environments • Strong chemistry background and understanding of analytical measurement principles • Experience with analyzer calibration, process optimization, root cause analysis, and complex technical troubleshooting • OSHA Area Council Basic Safety Training certification or comparable industrial safety training • Must pass pre-employment background check, education and employment verification, 10-panel drug screening (including marijuana), and have a clean driving record

🏖️ Benefícios

• Medical, dental & vision coverage • Company-paid life & disability insurance • 401(k) with company match • Tuition reimbursement • Paid vacation, sick, personal, and holiday time • Supportive, growth-oriented team culture • Tools, training, and team support