Solutions Engineer

🕒 Abril 7

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Miter

1 - 10 funcionários

☁️ SaaS

👥 RH Tech

SaaS • HR Tech • Construction

A Miter é a principal fornecedora de software para RH, folha de pagamento, controle de ponto, agendamento e conformidade, especificamente projetado para empreiteiros na indústria da construção. Sua plataforma abrangente oferece soluções para integração, atração e retenção de funcionários, gerenciamento de folha de pagamento na construção com salários predominantes e taxas sindicais, além de garantir conformidade em projetos de obras públicas. As ferramentas baseadas em nuvem da Miter permitem um controle de ponto simplificado, gestão de despesas e agendamento de força de trabalho, aprimorando a produtividade e eficiência das empresas de construção. A plataforma também integra-se perfeitamente a outros sistemas, oferecendo relatórios de folha de pagamento certificados, benefícios complementares, custos de trabalho e soluções de gestão de fornecedores. Empreiteiros de todos os tamanhos confiam na Miter para gerenciar suas equipes, projetos e pagamentos com precisão e facilidade.

Descrição

• Diagnose and resolve technical roadblocks during customer implementations — including configuration challenges, integration issues, and complex workflow design • Partner with Launch Managers, Product, and Engineering to scope technical requirements, evaluate feasibility, and implement lightweight solutions when possible • Support pre-sales by participating in technical discovery, evaluating integration requirements, and delivering tailored demos for complex prospects • Build and maintain internal documentation on integration patterns, product workflows, and recommended technical configurations to scale knowledge across the team • Develop repeatable approaches for common technical challenges so the broader team can move faster

🎯 Requisitos

• 2-3+ years in a customer-facing Solutions Engineer or technical implementation role • Experience working with APIs and system integrations, with the ability to analyze and design data flows across multiple platforms • Strong troubleshooting skills across technical workflows and configurations, including comfort reading and interpreting API specs and technical documentation • Ability to explain complex technical concepts clearly to both technical and non-technical audiences • Strong cross-functional collaborator — comfortable working across Product, Engineering, Sales, and Launch • Calm under pressure with a bias toward practical, scalable solutions and comfort navigating ambiguity • Experience with construction industry software, accounting systems, or ERP integrations (e.g. NetSuite, Sage, Viewpoint) is a plus

🏖️ Benefícios

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. • Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. • 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. • Unlimited PTO: Take the time you need to recharge and be your best self. • Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. • Learning & Development: We offer every employee an annual educational allowance to explore external professional development. • Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. • Community: Multiple company-wide and team-specific off-sites per year.

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