Strategic Partner Manager

🕒 Julho 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $92.500 - $125.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Modivcare

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2017

🏥 Saúde

⚕️ Seguro de Saúde

🚗 Transporte

💰 $525.000.000 Post-IPO Debt em 2024-07

Healthcare • Healthcare Insurance • Transport

A Modivcare é uma empresa que se concentra em simplificar a experiência de viver com necessidades complexas de saúde, oferecendo um conjunto abrangente de soluções de cuidado de apoio. Eles se especializam em transporte médico não emergencial, cuidados pessoais e monitoramento virtual e remoto de pacientes. A Modivcare trabalha em estreita colaboração com Planos Medicaid, Agências Estaduais, Medicare Advantage, Planos SNP, sistemas de saúde, profissionais de saúde e provedores de transporte, garantindo que os membros recebam os serviços de saúde necessários. Por meio de tecnologia inovadora e estratégias orientadas por dados, eles abordam os determinantes sociais de saúde, oferecendo serviços como transporte de qualidade, gerenciamento de cuidados crônicos, entrega de refeições e assistência domiciliar, visando otimizar os resultados de saúde dos pacientes e melhorar sua experiência geral.

Descrição

• Owns the strategic relationships of key transportation partners, driving performance, accountability, and continuous improvement. • Develops and maintains executive-level relationships with partner organizations and serves as the primary escalation point for complex operational and strategic issues. • Leads Weekly Joint Operating Committee (JOC) meetings, Quarterly Business Reviews (QBRs), and strategic planning sessions utilizing operational and financial data to drive performance discussions and action plans. • Identifies opportunities to improve partner performance, enhance service delivery, reduce costs, and improve member outcomes. • Analyzes large and complex datasets to identify trends, identify root causes, assess risks, and uncover opportunities for operational improvement. • Develops executive dashboards, scorecards, and reporting that provide actionable insights into partner performance, utilization, financial impact, and service quality. • Investigates performance anomalies and develops recommendations to improve operational and financial outcomes. • Partners with internal stakeholders to define key performance indicators (KPIs), measure performance, and establish data-driven decision-making processes. • Leads cross-functional initiatives focused on improving partner performance, operational efficiency, and the overall member experience. • Evaluates existing business processes and identifies opportunities to simplify workflows, improve efficiency, and drive innovation. • Drives accountability by ensuring commitments, action items, and project milestones are completed on schedule. • Supports business case development, opportunity assessments, and operational impact analyses. • Presents recommendations, business insights, and performance results to senior leadership, clients, and external partners. • Serves as a trusted advisor by providing objective analysis and strategic recommendations that support organizational goals. • Builds strong partnerships across internal departments to ensure alignment on strategic initiatives and operational priorities. • Performs other duties as assigned. Occasional travel may be required.

🎯 Requisitos

• Bachelor's Degree required. • Five (5) to eight (8) years of experience managing strategic partnerships, enterprise accounts, healthcare clients, or complex vendor relationships. • Demonstrated experience leveraging data and analytics to drive business decisions and operational improvements. • Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, advanced formulas, data modeling, and financial analysis. • Advanced Tableau experience including dashboard development, visualization design, and performance reporting. • Experience working with large datasets from multiple systems and data sources. • Strong project management, organizational, and prioritization skills. • Proven ability to independently identify issues, develop solutions, and execute with minimal oversight. • Excellent analytical, critical thinking, and problem-solving skills. • Strong business acumen with the ability to balance strategic thinking and operational execution. • Excellent communication, presentation, and relationship-building skills with the ability to influence executive-level stakeholders. • Highly organized with exceptional attention to detail and follow-through. • Comfortable working in ambiguous environments and making sound decisions with limited direction. • Demonstrated ability to challenge existing processes, identify opportunities for improvement, and drive continuous improvement initiatives. • Experience conducting root cause analysis and performance improvement initiatives. • Experience supporting strategic planning, business operations, consulting engagements, or operational strategy. • Experience leading cross-functional projects involving multiple internal and external stakeholders. • Healthcare experience supporting Medicaid, Medicare, Managed Care Organizations (MCOs), transportation, or healthcare services preferred. • Proficient with Microsoft Office applications.

🏖️ Benefícios

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post --Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)