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Senior Manager, Balance & Emerging Products

Vaga não está no LinkedIn

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Publicada na página de carreiras da MoneyGram, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 6

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Logo of MoneyGram

MoneyGram

1001 - 5000 funcionários

💳 Fintech

₿ Cripto

👥 B2C

💰 Corporate round em 2023-09

Fintech • Crypto • B2C

A MoneyGram é uma empresa global de pagamentos e remessas que opera uma das maiores redes de transferência de dinheiro transfronteiriças, combinando alcance digital com amplo acesso a dinheiro. Confiada por dezenas de milhões de consumidores, a MoneyGram oferece remessas de consumidores, pagamentos em dinheiro no varejo e serviços de pagamento digital em mais de 200 países e territórios, com centenas de milhares de locais de varejo e bilhões de pontos de extremidade digital. A empresa também integra tecnologias de criptomoeda e blockchain — operando capacidades escaladas de stablecoin e conversão cripto-para-dinheiro/dinheiro-para-cripto e participando como um validador Solana — para modernizar e acelerar os pagamentos transfronteiriços, mantendo o foco na conveniência do consumidor e na distribuição de parceiros.

Descrição

• Own the business strategy for Balance, Domestic Bill Pay, International Bill Pay and Mobile Top-Up, partnering with each product lead • Identify customer drop-off and non-adoption points and work with product and CRM to address friction • Represent the customer perspective in product prioritization, connecting roadmap decisions to retention and ARPU outcomes • Partner with Global CRM and Marketing to design lifecycle journeys, cross-sell campaigns, and re-engagement programs • Launch Balance by defining its business model, diagnosing adoption challenges, and building initial customer cohorts • Choose and sequence launch markets using customer behavior, competitive landscape, regulatory requirements, and cost to serve • Design repeatable launch playbooks covering positioning, funding methods, partnerships, and lifecycle messaging • Work with local market leads and Retail to leverage existing customer knowledge • Own pricing strategy for Balance and the emerging product suite; set and test pricing with the Pricing team • Build pricing models connecting adoption, retention, contribution, fee revenue, and money transfer engagement • Track competitive positioning in priority markets • Own frameworks for cohort retention, multi-product adoption, LTV, and ARPU by segment and market • Build analytical models to determine investment priorities and where to stop • Partner with Global CRM on lifecycle journeys, cross-sell campaigns, and in-app placement • Present performance and recommendations to senior leadership

🎯 Requisitos

• 5-8 years in consumer fintech, remittance, digital financial services or an adjacent consumer business • Has taken a consumer financial product or remittance market from early adoption to repeatable growth, with specific cohort results you can speak to • Track record of improving customer retention, increasing ARPU, or driving multi-product adoption with specific, measurable results • Experience with stored value, wallets, cards or accounts is preferred • Comfortable with cohort analysis, LTV modeling, and engagement metrics; able to build the framework, not just read the dashboard • Able to identify which customer segments and product combinations represent the largest opportunity and build a credible plan to capture it • Works effectively with product, CRM, and marketing teams without needing to own them • Can present a retention strategy to a CFO and write a CRM campaign brief in the same week

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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