Patient Acquisition Specialist

Vaga não está no LinkedIn

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $20 - $22 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 20%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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Logo of Mood Health

Mood Health

11 - 50 funcionários

Fundada em 2020

🏥 Saúde

💼 Consultoria

🧘 Bem-estar

Healthcare • Consulting • Wellness

A Mood Health é uma provedora de saúde mental via telemedicina que conecta pacientes com clínicos licenciados para psiquiatria e terapia por meio de visitas virtuais. A empresa enfatiza avaliações abrangentes de corpo inteiro e planos de cuidados personalizados, aceita seguros e faz parcerias com sistemas de saúde e clínicos encaminhadores para coordenar o cuidado. A Mood Health tem como objetivo oferecer serviços de saúde mental acessíveis e de alta qualidade em casa através de uma plataforma orientada por clínicos.

Descrição

• Engage prospective patients referred by healthcare partners and guide them from initial outreach to booked appointment • Use a consultative sales approach to understand patient needs, answer questions, and build trust • Manage a high-volume referral pipeline through phone, text, email, and CRM tools • Help prospective patients navigate concerns about insurance, scheduling, treatment options, or seeking care • Meet or exceed booking, conversion, outreach, and response-time goals • Collaborate with healthcare providers, referral partners, operations, and clinical teams • Represent Mood Health professionally and create positive first impressions

🎯 Requisitos

• Bilingual Spanish required • 2+ years of experience in sales/customer support experience • Demonstrated success meeting or exceeding sales or conversion goals • Comfortable managing a sales pipeline and following up consistently • Strong objection handling and relationship-building skills • Excellent verbal and written communication • Highly organized with strong attention to detail • Ability to multitask across multiple systems while maintaining quality • Experience using CRM platforms such as HubSpot, Salesforce, or similar • Familiarity with healthcare, insurance benefits, or behavioral health is a plus • HIPAA knowledge or experience working with confidential information preferred • Ability to work weekends as needed

🏖️ Benefícios

• Uncapped or meaningful bonus opportunities tied to booking and conversion performance • Ongoing coaching and development • Opportunities to advance into leadership or other commercial roles • Opportunities to grow into senior sales, team lead, training, partnership, or management positions

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