Performance Manager

🕒 Junho 8

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Motive

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2020

🛍️ Comércio Eletrônico

☁️ SaaS

💰 $806.000 Seed Round em 2022-11

eCommerce • Automotive • SaaS

A Motive é uma fornecedora de sites de concessionárias eficientes e de alto desempenho, projetados para aprimorar a experiência do cliente na indústria automotiva. Com uma interface fácil de usar, permite que concessionárias de vários tamanhos gerenciem e ampliem sua presença online com facilidade. A Motive oferece ferramentas integradas de conversão e uma experiência de descoberta de veículos, tornando-se uma solução valiosa para concessionárias automotivas que buscam melhorar suas operações digitais.

Descrição

• Be the consistent point of contact for the client; responsible for ongoing communications, not just scheduled meetings but proactively managing expectations, priorities, and follow ups. • Build trusted partnerships by understanding client goals, priorities, and business structure. • Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations. • Monitor the performance of client sites across key automotive and digital KPIs. • Deliver clear, actionable performance insights through regular client meetings. • Align Motive’s solutions to client business objectives and performance goals. • Drive expansion opportunities for Motive products and additional sites within dealership groups. • Support client onboarding and ongoing adoption of Motive’s tools and workflows. • Lead application training sessions with client teams and key stakeholders. • Work closely with the Motive Product team to share client feedback and performance insights.

🎯 Requisitos

• 3+ years of experience in customer success, account management, or consulting within the automotive industry. • Superior written and verbal communication. • Comfortable working with performance data, analytics, and reporting. • A consultative communicator who builds trust with client stakeholders. • Highly organized with the ability to manage multiple accounts and priorities. • Collaborative and comfortable working cross-functionally.

🏖️ Benefícios

• Motive contributes 100% of the cost of employees' and 50% of dependents’ health, dental, and vision insurance premiums.