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Regional Delivery Manager

🕒 Outubro 12

🐎 Kentucky, Ohio – Remoto

infoinfo

💵 $86.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Bob's Discount Furniture

Bob's Discount Furniture

5001 - 10000 funcionários

Fundada em 1991

🏭 Manufatura

📦 Logística

🛒 Varejo

Manufacturing • Logistics • Retail

A Bob's Discount Furniture é uma loja de móveis de varejo que oferece uma ampla gama de mobiliário para casa e acessórios a preços acessíveis. Eles proporcionam uma experiência de compra eficiente através de sua plataforma online, onde os clientes podem navegar e adquirir várias peças de mobiliário. A empresa enfatiza fortemente a privacidade do cliente e o uso de tecnologias para aprimorar a funcionalidade e personalização do site. Eles cumprem com leis de privacidade como o CCPA e oferecem opções para que os clientes gerenciem suas preferências de dados. Seu modelo de negócio inclui o uso de tecnologias de desempenho e marketing para melhorar a experiência do usuário e oferecer anúncios relevantes.

Descrição

• Oversee a portfolio of Third-Party Logistics Carriers (3PLs) while supporting assigned market stores across the region • Drive operational excellence, customer satisfaction, and financial performance • Oversee up to 100 daily delivery routes and ensure successful delivery of up to 1,250 customer orders daily • Partner with internal stakeholders and 3PL providers to drive service excellence, cost savings, and routing efficiencies • Monitor and improve regional performance in sales, delivery success, and customer satisfaction • Collaborate with departments including Store Operations, DC Operations, and Inventory Control • Identify improvement areas, analyze data, and implement impactful process changes • Enhance depot and store delivery performance through carrier performance management, depot audits, and customer experience initiatives • Lead strategic projects, including depot openings/closures and store delivery support • Conduct weekly carrier meetings and regular site inspections • Manage 3PL depot managers and regional delivery teams indirectly • Provide strategic leadership across the region • Travel nationally up to 50% and work Tuesday through Saturday, with occasional Monday work due to volume needs

🎯 Requisitos

• Bachelor’s degree in Business, Logistics, or related field; or equivalent combination of education and experience • 5+ years in transportation logistics management • 5+ years of successful multi-unit retail or delivery operations experience • Strong data analysis and communication skills • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook • Demonstrated ability to inspire and lead cross-functional teams and external partners • Proven record of mentoring, developing, and retaining high-performance teams • Skilled in holding team members and carriers accountable to KPIs and standards • Ability to empower others while maintaining oversight of delivery outcomes • Track record of driving strategic initiatives to measurable success • Uses judgment to make timely, effective decisions in high-pressure environments • Adept at root cause analysis and developing long-term solutions • Strong written/verbal communication across all organizational levels • Experienced in managing difficult carrier and team conversations constructively • Familiar with logistics technology (SAP / EWM), Microsoft Office Suite, and delivery tracking systems (DispatchTrack) • Skilled in managing $400M+ in delivered sales and analyzing key logistics metrics • Proven success improving logistics workflows and reducing delivery-related costs • Ability to implement regional strategies aligned with broader company goals • Able to sit, walk, stand, bend, kneel, reach, twist, push, pull, climb, balance, crouch, and lift/move up to 50 lbs without assistance • Move objects up to 100lbs with or without reasonable accommodations • Stand or sit for extended periods to perform job functions

🏖️ Benefícios

• Bonus target • Equal employment opportunity • Accessibility assistance during the application process

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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