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Director, Client Solutions Architects, Northeast

🕒 Outubro 21

🗽 New York – Remoto

infoinfo

💵 $300.000 - $350.000 / ano

⏰ Tempo Integral

🔴 Especialista

💻 Engenheiro de Soluções

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Myriad360

51 - 200 funcionários

💼 Consultoria

🏥 Saúde

🏭 Manufatura

Consulting • Healthcare • Manufacturing

Myriad360 é uma líder mundial em tecnologia, especializada na modernização de data centers, serviços de nuvem, soluções de cibersegurança e inteligência artificial. A empresa oferece soluções personalizadas de infraestrutura de TI de ponta a ponta, entregando poderosas soluções de cibersegurança, serviços de nuvem de última geração e tecnologias avançadas de IA. Myriad360 melhora a eficiência e conectividade dos negócios com soluções modernas de infraestrutura e redes, além de fornecer soluções de TI ágeis e escaláveis sob demanda. Com expertise em várias indústrias, incluindo saúde, finanças, manufatura, varejo, jurídico e mídia, a Myriad360 ajuda as empresas a otimizar seu potencial de TI com uma gama de serviços de consultoria, implementação e ciclo de vida.

Descrição

• Lead, coach, and develop the Northeast Client Solutions Architect team while remaining available for hands-on customer work • Step into the lead CSA role for key customers or complex pursuits when additional coverage, continuity, or technical leadership is needed • Coach CSAs and Sales teams on discovery, solution development, technology storytelling, business outcome alignment, whiteboarding, and workshop facilitation • Serve as a trusted technology advisor to customer technology, infrastructure, security, and business leaders • Partner with Account Executives and CSAs to identify opportunities to expand customer relationships • Move client conversations from tactical purchases toward multi-year strategic relationships • Translate major enterprise technology trends into relevant client conversations • Provide thought leadership across Enterprise AI, AI infrastructure, RAG and agentic AI, data center modernization, networking, cybersecurity, hybrid cloud, automation, observability, platform engineering, Managed Services, Enterprise Service Management, and operating-model transformation • Represent Myriad360 in customer briefings, client events, industry panels, technology summits, webinars, and partner engagements • Support complex, multi-practice opportunities • Build relationships with technical leaders and architects across strategic OEM partners • Bring OEM insights, roadmaps, and innovation into client conversations • Identify differentiated joint solutions with strategic partners • Maintain technical depth to step into key accounts while engaging deeper specialists when appropriate • Represent Myriad360 across customers, internal teams, and the partner ecosystem • Complete ongoing security awareness training, comply with company policies, and escalate security risks • Perform other duties as assigned

🎯 Requisitos

• Must be based in the United States and reside in New York City • Must be willing to travel 40% of the time in the United States, primarily in the Northeast region • 10+ years of experience in enterprise technology, consulting, solution architecture, systems integration, or related roles, including team leadership or mentoring responsibilities • Experience engaging with senior technical and business stakeholders in customer-facing environments • Broad knowledge across enterprise infrastructure, networking, cloud, cybersecurity, data center, automation, AI, and services • Demonstrated ability to translate emerging technologies into practical business strategies • Experience shaping complex enterprise technology programs and transformation initiatives • Strong customer communication, facilitation, whiteboarding, and presentation skills • Proven ability to lead complex pursuits and provide hands-on CSA support when needed • Experience working across Sales, Pre-Sales, Professional Services, Managed Services, and Delivery organizations • Strong understanding of technology partner and OEM ecosystems • Experience at a national technology integrator, consulting company, VAR, MSP, or major enterprise technology provider • Prior experience as a CSA leader, solutions architecture manager, Principal Architect, Lead Architect, or technical consulting leader • Experience developing customer technology roadmaps and strategic account plans • Familiarity with Enterprise AI, AI infrastructure, RAG, agentic AI, automation, observability, hybrid cloud, and cybersecurity strategy • Experience speaking at client events, industry panels, customer briefings, or technology conferences preferred • Complete ongoing security awareness training and comply with company policies • Identify and escalate security risks and contribute to remediation efforts

🏖️ Benefícios

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Zero-cost employer-covered health insurance • Company-funded 401k contributions • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers

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