ServiceNow Solution Architect – FSO, FSM, CSM

🕒 Outubro 21

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 20 dias.
• As vagas desta empresa costumam ser preenchidas em 27 dias.
• Sem salário divulgado.

Candidatar-se

Encontrar Vagas Remotas Similares

NewRocket

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

🛡️ Seguros

Consulting • Healthcare • Insurance

NewRocket é um parceiro global de destaque da ServiceNow, oferecendo uma ampla gama de serviços e soluções para ajudar líderes empresariais a resolver problemas complexos de negócios. Eles são especializados em serviços de consultoria e transformação, design e implementação, serviços gerenciados e mais, com foco em melhorar as experiências de clientes e funcionários através do uso da plataforma ServiceNow. Suas soluções incluem plataformas e integrações, segurança, risco e resiliência, bem como excelência tecnológica. NewRocket atende a uma variedade de indústrias, incluindo educação, saúde, serviços financeiros e o setor público, entre outros, e é conhecida por sua expertise em design de UI e UX, bem como por sua capacidade de aprimorar fluxos de trabalho e melhorar processos de negócios de forma eficiente.

Descrição

• Serve as the primary technical point of contact for FSO programs and represent the engineering team to insurance and financial services customers • Facilitate customer workshops to capture and define requirements across policy servicing, claims, and customer service • Define FSO solutions aligned with client business problems, industry needs, and ServiceNow best practices • Provide engineers with architectural blueprints and requirements for FSO, CSM, and FSM implementations • Write and estimate Stories, monitor engineers’ work, and ensure development quality and delivery • Lead, coach, and mentor Software Engineers, aligning project tasks to each engineer’s skill set • Partner with Project Managers to manage scope creep and resolve technical issues • Conduct demos, deliver documentation, and facilitate knowledge transfer • Draft and publish technical and process documentation in the company repository • Research insurance and financial services industry trends to propose enhancements to NewRocket’s FSO products and offerings

🎯 Requisitos

• 8–12 years of experience in application development at a SaaS, PaaS, or enterprise software company • 3+ years of ServiceNow platform experience with a deep understanding of its architecture • Hands-on experience designing and delivering ServiceNow Financial Services Operations (FSO) solutions • Insurance industry experience, either at a carrier or delivering programs for insurance clients • Understanding of insurance processes such as policy servicing and claims • Experience with CSM and FSM, including fundamental understanding of the CSM data model • Strong ServiceNow scripting skills • Working knowledge of SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS • Ability to lead development and delivery of ServiceNow solutions in client environments • Experience with Agile/Scrum methodology • Strong problem-solving skills and ability to simplify complex situations • Proficiency with Microsoft Word, Excel, and PowerPoint • Willingness and ability to continue education within the ServiceNow platform and beyond • ServiceNow Certified System Administrator (CSA), current or obtained within 6 months of hire • ServiceNow Certified Implementation Specialist (CIS) in a relevant domain, current or obtained within 6 months of hire • ITIL Foundation preferred • ServiceNow Micro-certifications preferred • Exposure to ServiceNow AI capabilities such as Now Assist and AI Agents is a plus

🏖️ Benefícios

• Official ServiceNow training to support achieving multiple certifications • Support and guidance on projects • Opportunity to develop innovative solutions with defined success expectations • Diverse and inclusive workplace • Equal opportunity workplace and affirmative action employer • Disability accommodation support

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo