D365 F&O L3 Functional Support Analyst, SCM

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🕒 Junho 30

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of nDeavour Consulting

nDeavour Consulting

1 - 10 funcionários

Fundada em 2019

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A nDeavour Consulting é uma empresa de recrutamento e aconselhamento de carreira sediada em Sófia, Bulgária. Com uma década de experiência, a nDeavour foca em ajudar indivíduos e empresas a alcançarem seus objetivos de crescimento, proporcionando oportunidades de trabalho excepcionais e orientação profissional. A empresa se orgulha de seus princípios de confidencialidade, agilidade, orgulho, honestidade, transparência, coragem e responsabilidade, que promovem relações fortes com clientes e candidatos.

Descrição

• Act as the final functional authority for complex D365 F&O Supply Chain Management incidents, problems, and service requests. • Perform deep root-cause analysis on critical business process interruptions and collaborate with technical teams to deploy permanent fixes. • Provide expert guidance, technical coaching, and updated documentation to empower Level 1 and Level 2 support teams. • Maintain deep functional mastery over core application areas, specifically Supply Chain Management with Manufacturing, Order Management, and Advanced Warehousing. • Ensure all supported solutions strictly align with standard D365 functionality, prioritizing system configuration over heavy customization. • Assess the functional impact of proposed system changes and support User Acceptance Testing (UAT), regression testing, and release planning.

🎯 Requisitos

• 7+ years of hands-on experience implementing or supporting Microsoft Dynamics 365 Finance & Operations – Supply Chain Management. • Proven track record operating in a production support or Level 3 managed services environment. • Direct experience supporting multi-legal entity, multi-country deployments within high-volume transactional environments. • Deep understanding of end-to-end supply chain business processes, system parameters, setups, and Azure DevOps (or similar ALM tools). • You must hold the following Microsoft certifications: • - Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330) • - Microsoft Certified: Microsoft Dynamics 365: Core Finance and Operations (MB-300) • Exceptional analytical troubleshooting skills; a calm, methodical approach to high-pressure issues; and a collaborative, mentoring mindset.

🏖️ Benefícios

• Remote or Hybrid Work Options • Private Health Insurance, including dental care • Additional Holidays after your 1st and 5th year • Sponsored Training & Certifications • Employee Referral Bonuses • Multisport Card – fully covered • Fun Office Space with relaxation zones and free parking

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