Account Director – Revenue Lifecycle Management

🕒 Agosto 25

🌐 Estados Unidos, Canadá – Remoto

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⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Neocol

Neocol

51 - 200 funcionários

💼 Consultoria

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

A Neocol é uma empresa que se concentra em aprimorar o desempenho de assinaturas para empresas, ajudando-as a escalar e crescer usando tecnologia avançada e o ecossistema Salesforce. Eles se especializam em várias soluções, como automatização do reconhecimento de receita, prevenção de churn e fornecimento de experiências de cliente de primeira classe. A Neocol integra tecnologias como Salesforce Revenue Cloud, MuleSoft e NetSuite para otimizar faturamento e cobranças, impulsionar o crescimento orientado por produtos e gerenciar relacionamentos com parceiros de forma eficaz. Seus serviços visam desbloquear o autoatendimento eficiente e colher dados transformadores e insights de IA, supercarregando, em última análise, as empresas de assinatura para alcançar crescimento significativo e reduzir o churn.

Descrição

• Own and grow an assigned portfolio of Neocol accounts against annual revenue and margin targets • Identify organic growth opportunities across the subscription economy • Build long-lasting relationships with key stakeholders and serve as a trusted advisor • Lead proposals and statements of work; partner with Sales on pre-sales activities, scope reviews, capability presentations, and pitch decks • Serve as a senior billable resource on strategic Revenue Cloud engagements while maintaining a billable quota • Ensure delivery quality and client satisfaction • Own account planning, forecasting, and client KPIs such as CSAT • Maintain visibility into delivery risk, margin, and capacity across the portfolio • Collaborate cross-functionally to align staffing and delivery outcomes • Capture engagement feedback and best practices to refine and scale playbooks and service offerings • Contribute to marketing activities, thought leadership, digital and in-person events, and customer success • Act as a role model for Neocol’s culture and values and serve on the leadership team

🎯 Requisitos

• 10+ years of experience in client services, consulting, or professional services, including direct account ownership and delivery • Proven track record growing client accounts and managing portfolio revenue and margin in a consultative model • Experience leading enterprise Salesforce engagements, including consultative scoping and SOW development • Strong background in project governance, delivery methodology (Agile, hybrid, waterfall), risk mitigation, and change management • Excellent executive presence, with the proven ability to communicate clearly and credibly with C-suite stakeholders • Proficient in delivery tools such as Salesforce, JIRA, Smartsheet, Slack, and Google • Prior experience managing or mentoring staff in a project or professional services environment • Familiarity with post-PE operating environments, including margin accountability and delivery efficiency metrics • Deep domain knowledge of the subscription economy, recurring-revenue models, and RevOps • Experience working with Salesforce Revenue Cloud, including Revenue Cloud Advanced (RCA) and CPQ • Comfort operating in a global, remote-first environment

🏖️ Benefícios

• Competitive compensation and benefits • Flexible time off that supports real work-life balance • A monthly home office stipend • Employer-matched 401(k) • Comprehensive medical, dental, and vision coverage • Adoption assistance • Ongoing internal training and development opportunities • Employee-led ERGs • Mentorship opportunities • Continuous learning

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