Customer Account Associate

Vaga não está no LinkedIn

🕒 Julho 29

☕ Washington – Remoto

☕ Washington – Remote

💵 $58.000 - $85.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

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Nestle

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🍽️ Alimentos e Bebidas

🏭 Manufatura

📦 Logística

Food & Beverage • Manufacturing • Logistics

A Nestlé é uma multinacional suíça de alimentos e bebidas que produz e comercializa uma ampla gama de alimentos e bebidas embalados, incluindo café, água engarrafada, produtos lácteos, nutrição infantil, confeitaria, alimentos congelados e marcas de cuidados com animais de estimação. A empresa vende seus produtos globalmente através de canais de varejo e serviços de alimentação, opera extensas operações de fabricação e cadeia de suprimentos, e foca em iniciativas de nutrição, saúde e bem-estar.

Descrição

• Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance • Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking, and timely response management • Research and resolve deduction discrepancies, lead follow-up on complex claims, and participate in customer/vendor meetings as needed • Drive collection of unauthorized deductions and credits while supporting profitable business performance • Support customer metric forecasting, off-invoice trade events, planning tool inputs, and alignment between customer and internal systems • Reconcile customer forecasts with Nestlé internal forecasts and support new item setup, trade management, and financial reconciliations • Coordinate with Nestlé Retail Services on logistics, distribution activities, NRS workbooks, and sell sheets • Maintain customer forms, item data, product attributes, UPCs, dimensions, pricing information, and customer item management records • Support item setup and maintenance in Osprey and customer systems, including new item implementation and customer initiatives

🎯 Requisitos

• Bachelor’s degree preferred, or 1–2 years of relevant professional experience • Experience in administrative, analytical, sales support, customer support, Field Sales Representative, or Customer Account Analyst roles preferred • Strong organization, time management, attention to detail, and accuracy • Proficiency in Microsoft Office Suite, with familiarity in SharePoint and collaboration tools • Ability to work independently, manage multiple priorities, communicate effectively, and collaborate with cross-functional partners

🏖️ Benefícios

• healthcare coverage • 401k with company match • performance-based incentives • competitive total rewards package