SLED Account Executive

🕒 Maio 11

🎸 Tennessee – Remoto

🎸 Tennessee – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

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NICE

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1991

☁️ SaaS

🤖 Inteligência Artificial

📡 Telecomunicações

SaaS • Artificial Intelligence • Telecommunications

NICE é uma fornecedora líder de soluções de automação de atendimento ao cliente impulsionadas por IA, transformando contact centers em centros de experiência do cliente de classe mundial. Sua plataforma CXone Mpower oferece automação ponta a ponta dos fluxos de trabalho de atendimento, integrando agentes humanos e de IA para entregar interações eficientes e personalizadas. As ofertas da NICE incluem IA para experiência do cliente (CX), soluções digitais e de autoatendimento, engajamento e gestão da força de trabalho, e plataformas completas de contact center em nuvem. A empresa é reconhecida como líder no setor de Contact Center as a Service (CCaaS), fornecendo ferramentas para aumentar a eficiência operacional, impulsionar o engajamento dos colaboradores e elevar a satisfação dos clientes.

Descrição

• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure the proposed sales and solutions capitalize on NICE CxOne's strengths and can be implemented successfully. • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with ‘C’levels. • Initiate, support, develop, and monitor purchasing agreements between NICE CxOne and the customer.

🎯 Requisitos

• 5+ years sales experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role. • 1+ years selling Conversational AI and or Digital Transformation solutions into enterprise accounts. • Previous experience in SLED, call center, software industries • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations. • Collaborative approach to sales that includes working with multiple groups both internally and externally. • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives. • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. • Experience/knowledge of CCaaS, CX, and Conversational AI solutions is an advantage. • Experience/knowledge selling a full suite of SaaS products is an advantage.

🏖️ Benefícios

• Join an ever-growing, market disrupting, global company • Teams comprise of the best of the best • Work in a fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations • Passionate, innovative culture