Marketing Specialist – Membership

🕒 Maio 15

🏈 Alabama, California, +17 estados a mais – Remoto

🏈 Alabama – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

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🟠 Sênior

🎯 Marketing

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NSTXL (National Security Technology Accelerator)

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

🏛️ Governo

🔒 Cibersegurança

🚀 Aeroespacial

Government • Cybersecurity • Aerospace

A NSTXL (National Security Technology Accelerator) é uma organização dedicada a transformar os esforços de inovação governamental utilizando acordos de Outras Autoridades de Transação (OTA), com o objetivo de acelerar os processos de aquisição de tecnologia para o Departamento de Defesa e outras entidades governamentais. Ao promover a colaboração entre membros e partes interessadas, a NSTXL desenvolve estratégias personalizadas para enfrentar desafios complexos, com foco em áreas como microeletrônica e industrialização espacial. Suas iniciativas promovem a criação rápida de protótipos e a implantação de tecnologias críticas que aumentam a segurança nacional.

Descrição

• Build and maintain an engaging, thoughtful membership experience from application to renewal that supports a mission-ready membership base. • Establish a structured, repeatable member journey with defined touchpoints and expectations. • Identify and address gaps in the member experience to improve engagement and retention. • Develop and implement membership-related campaigns for the full year, supporting our customer Statement of Works (SOWs) and expressed member needs. • Work with the Creative team to develop engaging content and nurture campaigns to encourage new member registration. • Define target segments and outreach strategies to drive intentional membership growth. • Plan and deliver member-centric virtual and in-person events from concept through execution. • Manage and optimize the membership portal, website, and networking platforms to increase engagement and improve the user experience. • Collaborate with the Member Admin to map, clean up, and manage workflows and data integrations across the portal and CRM systems. • Ensure data accuracy and integrity to support reporting, communication, and decision-making. • Report on member success initiatives and improvement plans/roadmaps. • Continuously collect member feedback via surveys and other interactions. • Act as a front-facing NSTXL representative at tradeshows, member meetings, and industry events. • Collaborate with all marketing teams to host quarterly in-person member engagement and networking events. • Drive accountability and alignment across teams supporting the membership experience. • Manage membership projects and deadlines using tools such as Monday.com, Outlook, content calendars, and other project management software. • Serve as a primary point of contact and a face of NSTXL to members, delivering white-glove service and ensuring a high-quality member experience. • Proactively engage members to understand needs, identify challenges, and connect them with relevant NSTXL resources and opportunities.

🎯 Requisitos

• Bachelor’s degree in Marketing, Business, or a related field. • Minimum four (4) years of marketing or related experience. • Minimum two (2) years experience owning or supporting a customer, growth, or membership lifecycle. • Demonstrated experience working with marketing automation, CRM, and CMS platforms such as HubSpot, Salesforce or WordPress. • Nice to Have: Experience with Canva or similar design tools. • Creativity and a passion to grow and nurture a membership community. • Ability to build and implement a comprehensive membership strategy and member success roadmap. • Comfortable speaking publicly, traveling, and attending events, and networking with industry and government representatives. • Deep understanding of customer journeys and lifecycles with experience creating acquisition, retention, and engagement strategies. • Strong planning, organizational, and problem-solving skills. • Team-oriented with a focus on creating exceptional experiences.

🏖️ Benefícios

• Health Insurance: Medical and dental – company pays 90% of premiums for individual coverage and for family coverage • Vision Insurance: Fully covered • Retirement Plans: 401(k) with employer match up to 4% • Paid Time Off: Paid sick and safe leave, paid floating holidays, and generous vacation • Other: Basic Life & AD&D policy company paid • Voluntary Life • Flexible & remote work structure • Wellness reimbursement plan & mental health support • Community sponsorships • Donation matching • Professional development allowance