Sales Support Specialist

🕒 Julho 28

🇨🇦 Canadá – Remoto

💵 $70.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 19%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇫🇷 Francês obrigatório

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Logo of Oatly

Oatly

1001 - 5000 funcionários

Fundada em 1994

🍽️ Alimentos e Bebidas

🏥 Saúde

💼 Consultoria

Food & Beverage • Healthcare • Consulting

A Oatly é uma empresa fundada em 1994 com o objetivo de produzir produtos sustentáveis e responsáveis, especificamente alternativas à base de plantas, como o leite de aveia. A empresa é dedicada a promover um estilo de vida mais saudável, oferecendo produtos com valor nutricional máximo e impacto ambiental mínimo. A Oatly acredita na importância de as empresas assumirem responsabilidade por questões sociais e advoga pelo cultivo de alimentos para consumo humano direto, em vez de para ração animal. Sua missão inclui fazer mudanças positivas nos hábitos alimentares sem sobrecarregar os recursos do planeta.

Descrição

• Provide day-to-day support to the sales team and Sales Leadership • Prepare customer presentations, business reviews, sales reports, and internal communications • Manage customer documentation, contracts, promotional agreements, and sales records • Support customer onboarding, item listings, and new product launches • Coordinate sales meetings, customer meetings, and internal planning sessions • Set up, track, and reconcile customer promotions and trade spending • Maintain pricing files and customer-specific pricing agreements • Monitor promotional performance and support post-event analysis • Ensure promotional documentation complies with internal approval processes • Generate regular sales reports, dashboards, and performance metrics • Analyze sales trends, market performance, and customer KPIs • Support forecasting and demand planning initiatives • Liaise with Sales, Customer Service, Supply Chain, Finance, Marketing, and retail customers • Report to the VP Commercial Canada

🎯 Requisitos

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related experience preferred • Equivalent combination of education and experience will be considered • 2+ years of experience in Sales Support, Sales Administration, Customer Service, Sales Operations, or related roles • Experience within Consumer Packaged Goods (CPG), Retail, Food & Beverage, or Consumer Health industries preferred • Experience supporting major Canadian retailers such as Loblaw, Sobeys, Metro, Walmart, or Costco is an asset • Highly organized, detail-oriented, analytical, and able to thrive in a fast-paced CPG environment • Proficiency in Microsoft Suite with advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and data analysis • Familiarity with CRM platforms and sales reporting tools • Experience with syndicated data platforms such as NielsenIQ or Circana is an asset • Knowledge of Power BI is preferred • Optimism and resilience • Bilingual English/French is preferred • Alignment with Oatly's mission of health, sustainability, and transparency • Self-starter able to work without direct supervision • Individual accountability and ownership • Comfort with ambiguity and an entrepreneurial spirit

🏖️ Benefícios

• Flexible vacation • Great benefits, including pet insurance • Paid volunteer days off throughout the year • Free six packs of oatmilk • Supportive coworkers • Reasonable accommodations for a barrier-free interview experience

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