Manager, Technology & Data Services

🕒 6 dias atrás

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OCHIN, Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

🤝 Sem Fins Lucrativos

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

A OCHIN, Inc. é uma consultoria em TI de saúde sem fins lucrativos que colabora com organizações de atendimento rural e comunitário em todo os Estados Unidos para promover um cuidado equitativo e integral à pessoa. Por mais de 25 anos, a OCHIN tem fornecido acesso a uma plataforma de EHR compartilhada e soluções de conhecimento integrado, oferecendo TI em saúde, treinamento de força de trabalho, consultoria operacional/financeira, pesquisa e defesa para melhorar a qualidade clínica, o bem-estar dos profissionais de saúde e a sustentabilidade para sua rede nacional de provedores de saúde comunitária.

Descrição

• Support the mission of OCHIN by providing strategic leadership and operational accountability for enterprise data platforms, business intelligence services, and internal application development • Ensure the delivery of secure, reliable, and high-quality technology and data services that enable clinical operations, business functions, and member-facing programs across the OCHIN collaborative • Manage Database & Data Platform Services (SQL Server, Epic Clarity, Power BI, BusinessObjects, Tableau, and data replication technologies) • Lead Business Intelligence & Data Services development of data extracts, reporting solutions, and analytics sourced from Clarity and related systems • Oversee Internal Tools & Application Development, design, development, and support of member-facing applications leveraging modern technologies, including Claude, AWS, and related platforms • Ensure service reliability, performance, and risk management across all supported platforms • Communicate with internal stakeholders and OCHIN members, providing transparency into service performance, incidents, and planned changes • Establish and enforce standards for data governance, platform performance, and secure development practices • Drive continuous improvement in data delivery, operational efficiency, and solution scalability • Build and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement

🎯 Requisitos

• Bachelor’s degree in information technology, Computer Science, Data Analytics, or related field; or equivalent experience • 7–10+ years of progressive experience across data platforms, business intelligence, and application/data engineering • 3–5 years of remote people leadership, including performance management, team development, and delivery accountability • Proven experience leading enterprise data platforms and analytics environments, including: SQL Server, Epic Clarity, and data warehouse technologies • Business intelligence tools (Power BI, BusinessObjects, Tableau) • Data pipelines, integration (ETL/ELT), and data modeling • Experience supporting internal tools and application development, including modern architectures leveraging AWS, APIs, and AI-assisted development tools (e.g., Claude) • Experience with data replication, availability, and platform performance optimization • Proven ability to lead teams supporting 24x7 critical data and application services, with accountability for system uptime, data availability, and service performance • Experience defining and managing SLAs, data refresh cycles, and operational metrics • Demonstrated ownership of incident management, root cause analysis, and continuous service improvement • Experience establishing and enforcing data governance, security, and secure development practices • Strong background in capacity planning, performance optimization, and platform lifecycle management • Experience managing or influencing cloud consumption, platform costs, and vendor relationships (FinOps) • Strong communication skills, with the ability to effectively engage: Internal leadership and cross-functional IT teams OCHIN members and non-technical stakeholders • Proven ability to provide clear, transparent communication regarding: Service performance Incidents and outages Planned changes and platform evolution • Proven ability to lead enterprise change management, ensuring coordination, minimal disruption, and successful adoption of new platforms and tools • Experience aligning clinical, operational, and technology stakeholders to deliver high-value data and application solutions • Demonstrated ability to build and lead high-performing teams, with a focus on accountability, collaboration, and continuous improvement.

🏖️ Benefícios

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement