Client Relationship Manager

🕒 Abril 24

🌾 Nebraska – Remoto

🌾 Nebraska – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Olsson

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1956

🚗 Transporte

Engineering • Environmental • Transport

A Olsson é uma empresa de engenharia que elabora soluções especializadas e projetos destinados a melhorar as comunidades. Com foco em diversos setores, incluindo governo, transporte, energia, telecomunicações e serviços ambientais, a Olsson utiliza tecnologia inovadora e planejamento para enfrentar desafios multifacetados. A empresa opera múltiplos escritórios em estados como Arizona, Arkansas, Califórnia, Colorado e outros, facilitando experiências dos clientes e oferecendo serviços especializados de engenharia, planejamento e design.

Descrição

• Strategically build, maintain, and expand key federal client relationships that support long‑term firm growth. • Serve as the primary point of contact for assigned federal clients, while establishing and coordinating additional internal and external points of contact as appropriate. • Develop, lead, and execute comprehensive client growth strategies, identifying and advancing opportunities aligned with federal agency needs and priorities. • Anticipate and understand client objectives, preferences, procurement processes, and satisfaction levels through a deep understanding of the client’s mission, operating environment, and the federal marketplace, delivering tailored solutions to meet those needs. • Initiate and sustain relationships with key federal stakeholders, teaming partners, industry partners, communities, and relevant governmental or political entities, guiding strategic engagement efforts for assigned clients. • Lead or support agency‑specific, regional, or national engagement efforts to strengthen Olsson’s brand and visibility within the federal market, in coordination with internal government affairs, marketing, and business development teams. • Ensure client service excellence through proactive, consistent communication across all touchpoints-internally with project teams and leadership, and externally with clients and partners. • Align technical expertise and project management capabilities with client requirements, coordinating with firm leadership to ensure performance, quality, and compliance expectations are met. • Identify root causes of client performance concerns and collaborate with internal leadership and project teams to implement solutions that meet client expectations and contractual obligations. • Lead capture and pursuit strategies for major federal opportunities, aligning firmwide capabilities, resources, and talent to deliver client‑focused, competitive solutions. • Support the successful delivery of key federal projects through close collaboration with project teams and leadership, ensuring consistency with client expectations and agency standards. • Lead client negotiations and ensure client‑specific contract, billing, and compliance requirements are applied in accordance with Olsson’s Contract Signing Authority and federal contracting regulations.

🎯 Requisitos

• Bachelor’s degree in engineering, sciences, construction, planning, landscape architecture, public administration, or a related field preferred. • Minimum of 12 years of experience in the consulting industry, including at least 8 years supporting federal clients, facilities construction, or operation. • Strong communication and presentation skills with the ability to engage senior‑level stakeholders. • Proven ability to build and maintain effective professional relationships with clients, partners, and internal teams. • Strategic mindset with proactive problem‑solving and sound decision‑making skills. • Familiarity with community, regional, or statewide engagement strategies. • Working knowledge of engineering, construction, land development, and business development terminology.

🏖️ Benefícios

• Receive a competitive 401(k) match • Be empowered to build your career with tailored development paths • Have the possibility for flexible work arrangements • Engage in work that has a positive impact on communities • Participate in a wellness program promoting balanced lifestyles • Full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.