
201 - 500 funcionários
Fundada em 2002
💼 Consultoria
🛡️ Seguros
✈️ Turismo
Consulting • Insurance • Travel
A Omilia é uma líder em IA Conversacional, especializada em soluções de voz e chat que permitem interações de cliente naturais e completas. Sua Omilia Cloud Platform oferece ferramentas avançadas de serviço ao cliente impulsionadas por IA, incluindo assistência em tempo real para agentes, biometria de voz para prevenção de fraude e análise de dados para aprimorar os insights dos clientes. Atuando em setores como finanças, seguros, varejo, automotivo e viagens, a Omilia foca em automatizar o atendimento ao cliente enquanto garante uma experiência segura e personalizada.
🕒 Maio 27
🗣️🇺🇸🇬🇧 Inglês obrigatório
🗣️🇪🇸 Espanhol obrigatório
Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

201 - 500 funcionários
Fundada em 2002
💼 Consultoria
🛡️ Seguros
✈️ Turismo
Consulting • Insurance • Travel
A Omilia é uma líder em IA Conversacional, especializada em soluções de voz e chat que permitem interações de cliente naturais e completas. Sua Omilia Cloud Platform oferece ferramentas avançadas de serviço ao cliente impulsionadas por IA, incluindo assistência em tempo real para agentes, biometria de voz para prevenção de fraude e análise de dados para aprimorar os insights dos clientes. Atuando em setores como finanças, seguros, varejo, automotivo e viagens, a Omilia foca em automatizar o atendimento ao cliente enquanto garante uma experiência segura e personalizada.
• Own the full recruitment funnel for Sales roles in LATAM/US — from sourcing through offer acceptance — independently and with measurable outcomes. • Ensure compliance with local labor market regulations and cultural hiring practices across LATAM countries and US • Drive down Time-to-Hire for critical commercial positions while maintaining Quality-of-Hire standards to minimize early attrition. • Serve as a trusted strategic partner to LATAM and US Sales Leadership, providing market intelligence, salary benchmarking data, and candidate experience best practices. • Maintain the integrity of recruitment data in the ATS and produce reliable weekly KPI reporting (funnel conversion rates, pipeline health, sourcing channel effectiveness). • Uphold and strengthen Omilia's employer brand in the LATAM and US market through every candidate interaction and regional career event participation. • Proactively source passive candidates via LinkedIn Recruiter, regional job boards, and professional networks with a focus on the Conversational AI and SaaS sectors. • Partner with the VP of Business Development and Director of Premier Sales to define role requirements, ideal candidate personas, and evaluation criteria for each open position. • Conduct structured behavioral and cultural fit interviews; coordinate and evaluate technical assessments and Omilia Pitch simulations for sales candidates. • Manage the Omilia Employee Referral Process for the LATAM and USA region, including eligibility verification, candidate tracking, and timely communication with referring employees. • Build and maintain a warm pipeline of Sales talent across LATAM and the US through continuous relationship management, not only in response to open headcount. • Maintain accurate, up-to-date candidate records and requisition data in the ATS; deliver weekly recruitment dashboards to HR and Sales stakeholders. • Manage offer processes including compensation structuring, negotiation support, and pre-boarding communication in alignment with regional compensation frameworks. • Collaborate with HR Operations on onboarding coordination for LATAM and US Sales hires, ensuring a seamless transition from offer acceptance to Day 1.
• 3–5 years of full-cycle recruitment experience, with a minimum of 2 years focused on Sales or Commercial hiring within SaaS or the broader Tech industry. • Demonstrated expertise in the LATAM and US talent landscape, with direct hiring experience • Fluency in English and Spanish (written and spoken) — mandatory for day-to-day stakeholder communication and candidate management. • Proficiency with LinkedIn Recruiter, ATS platforms (e.g., Workable, Greenhouse, or equivalent), and productivity/reporting tools. • Strong behavioral interviewing and assessment skills, with the ability to evaluate sales competencies including commercial acumen, resilience, and communication. • Proven ability to manage multiple open requisitions simultaneously in a fast-paced, growth-stage environment. • Solid understanding of employment law and hiring compliance requirements across major LATAM and US jurisdictions. • Exceptional written and verbal communication skills; able to represent Omilia credibly to senior sales candidates and executive stakeholders. • Nice to have: • Fluency in Portuguese — a significant advantage given the size of the Brazilian market. • Experience recruiting for Conversational AI, CCaaS, or adjacent enterprise technology verticals. • Familiarity with CRM tools (e.g., Salesforce) and their role in tracking sales-related hiring metrics. • Prior experience with employer branding initiatives or talent marketing campaigns in LATAM. • HR certifications (e.g., SHRM, AIRS) or formal recruitment training.
• - Fixed compensation; • - Long-term employment with the working days vacation; • - Development in professional growth (courses, training, etc); • - Being part of successful cutting-edge technology products that are making a global impact in the service industry; • - Proficient and fun-to-work-with colleagues; • - Apple gear
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