Director, Field Service Delivery

Vaga não está no LinkedIn

🕒 Julho 14

🏄 California – Remoto

🏄 California – Remote

💵 $124.800 - $156.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Omnidian

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2015

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

A Omnidian é uma líder em oferecer soluções solares abrangentes para desenvolvedores, proprietários e investidores comerciais e residenciais em todo o país. A empresa oferece monitoramento proativo e diagnósticos inteligentes, além de garantir o desempenho do sistema com uma rede de serviços robusta. Eles se especializam em proteção de investimentos e suporte especializado, garantindo o máximo tempo de atividade do sistema e retorno sobre o investimento (ROI) para seus clientes. A Omnidian atende a mais de 200 dos principais proprietários e operadores solares comerciais do país, oferecendo sua tecnologia proprietária premiada para otimizar as necessidades solares.

Descrição

• Reporting directly to the VP of Field Service, the Director of Field Service Delivery is the key operational leader responsible for the physical execution of our service mission. • You will own the "Last Mile" of our business, ensuring that our field service operations are synonymous with speed, safety, and uncompromising quality. • This role is focused on optimizing and running a world-class service delivery engine that harmonizes the scheduling and dispatch of internal Direct Technician teams with external Field Service Partners (FSPs) to meet our aggressive growth OKRs.

🎯 Requisitos

• 7-10 years of progressive leadership experience in Field Service, Service Delivery, or Technical Operations, with a track record of managing distributed, multi-channel dispatch or fulfillment networks. • Proven success in operational scale, specifically managing service delivery through the transition from third-party fulfillment to blended internal employee dispatch models. • Strong Operational Fluency in Dispatch & Routing: Practical experience with Resource Optimization and the implementation/utilization of modern Field Service Management (FSM) platforms. • Financial Management: Experience managing operational budgets, tracking unit-level economics, and driving cost-efficiencies in labor and logistics. • Education: Bachelor's degree in Business, Operations, Engineering, or a related technical field.

🏖️ Benefícios

• Comprehensive Health Coverage: Your well-being is our priority. We cover 100% of health insurance monthly premiums for employees and 50% for your dependents. • Performance Bonus: Exceptional work deserves exceptional rewards. You’ll be eligible for bonuses that reflect your contributions to our collective success. • Equity Stake: We offer stock options so you can share in the long-term value you help create as we shape the future together. • Continuous Growth: We are a learning organization. To support your evolution, we provide up to $500 in annual learning reimbursement for courses, certifications, or conferences. • Family medical, dental, vision, disability, 401(k) administration and $1k match per year. • 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years.