Associate Regional Manager, Service Ops – Central

🕒 Maio 22

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

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Otis Elevator Co.

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1853

🚗 Transporte

🏢 Corporativo

Transport • Enterprise

A Otis Elevator Co. é uma líder global em fabricação, instalação e serviços de elevadores e escadas rolantes. Com mais de 2,3 milhões de unidades sob manutenção no mundo, a Otis facilita o deslocamento diário de bilhões de pessoas, o que a torna um dos nomes mais reconhecidos em mobilidade urbana. A empresa oferece um amplo portfólio de produtos, de elevadores para edifícios de baixa a grande altura, além de soluções de modernização e upgrades de segurança. A Otis é reconhecida pelo compromisso com inovação tecnológica, segurança e sustentabilidade, tendo seus produtos presentes em muitos edifícios icônicos e movimentados hubs de transporte ao redor do mundo.

Descrição

• Provide on-going training, development, and leadership to the service and repair colleagues • Responsible for the quality of all service and repair field operations for the operating area; inclusive of ensuring we have the appropriate allocation of resources to meet our customers' needs • Investigate and resolve all critical customer issues • Advocate for usage of digital tools and applications for our service colleagues • Lead process workshops and ensure strict adherence to service processes • Monitor field tests as well as first inspection and data reports • Consult with service managers regarding problems encountered with service performance • Assess improvement opportunity patterns and determine solutions to ensure service projects are completed to satisfaction and within reasonable timeframe

🎯 Requisitos

• High school diploma or equivalent required; bachelor’s degree preferred • 5+ years elevator industry experience required • Management experience required • Ability to thrive in a dynamic, team-oriented work environment • Strong verbal and written communication skills necessary to build relationships and set clear expectations with both internal and external stakeholders • Self-motivated individual capable of managing multiple projects and responsibilities simultaneously • Comfortable working in a technical setting with proficiency in Microsoft-based computer software • Demonstrates strong leadership, goal-oriented mindset, and excellent time management and organizational abilities • Willingness to travel up to 50% of the time

🏖️ Benefícios

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment • You and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. • Enjoy three weeks of paid vacation, along with paid company holidays • We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. • Life insurance and disability coverage to protect you and your family. • Voluntary benefits, including options for legal, pet, home, and auto insurance. • We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. • Pursue your educational goals with our tuition reimbursement program. • Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.