Relationship Manager

🕒 Maio 20

🦌 Connecticut, New Jersey, +1 estados a mais – Remoto

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $116.000 - $164.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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Palmetto

SiteLinkedInTodas as Vagas

201 - 500 funcionários

⚡ Energia

💸 Finanças

Energy • Finance

A Palmetto é uma empresa que oferece soluções completas de energia solar para imóveis residenciais. Ela fornece diversos serviços solares, incluindo design, financiamento, instalação, manutenção e gestão de sistemas de energia. A Palmetto visa tornar a energia limpa acessível com sua plataforma de modelagem de viabilidade solar e oferece opções de pagamento flexíveis, como aluguel solar, compra e planos de assinatura. A empresa se orgulha de seu excepcional serviço ao cliente e impacto social, ajudando os proprietários a gerenciar seu consumo de energia de forma eficiente enquanto reduzem sua pegada ambiental.

Descrição

• Become a LightReach portal and financial product expert, ready and able to answer any question thrown your way • Establish and maintain regular cadence of communication and execution of deliverables with Certified Installer leaders and reps (we win by delivering ensuring our partners are heard!) • Proactively visit key partners onsite to build and maintain strong relationships, fostering trust and collaboration • Coordinate and prioritize with internal colleagues to smooth out any friction points or blockers relating to milestones, platform functionality, or LightReach product knowledge • Drive continuous evaluation and improvement of external partner resources (Intercom), internal processes (Guru) and help build systems that meet current and future company service expansions. • Provide coaching and training for Certified Installer sales reps on LightReach products and portal • Seek constant improvement in the quality of Palmetto’s product and customer experience through consolidated feedback • Maintain familiarity with third party proposal platforms that LightReach is integrated into (Solo, Aurora, Solargraf, Enerflo, etc) • Ability to deliver in person sales trainings on LightReach processes and competitive positioning in the region • Strategic business planning & forecasting activities with EPC partners • Competitive market knowledge and LightReach positioning • Support rep resolutions on any escalations in Intercom as necessary

🎯 Requisitos

• Minimum 4-6 years of experience in a customer, tech, or sales support role • Minimum 2-4 year experience in a sales-partner-facing role • BS/BA Preferred • Preferred experience with interpreting data reports to streamline workflows • Enjoys working in a fast-paced rapidly changing environment • Willingness to travel in region up to 50% • Customer service mindset • Problem solver • Attention to detail • Strong computer skills • Ability to work independently as well as in a team • Excellent communicator, both written and verbal • Knowledge of the construction or solar industry preferred • Spanish speaker is a plus.

🏖️ Benefícios

• unlimited PTO • medical coverage • dental coverage • vision coverage • paid parental leave • retirement plans