Implementation Manager

🕒 Setembro 30

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $75.000 - $105.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

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Parachute Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2015

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Parachute Health é uma empresa de tecnologia em saúde que fornece uma plataforma SaaS para digitalizar e agilizar o pedido de Equipamento Médico Durável (DME) e a prescrição eletrônica (ePrescribing). Sua plataforma conecta clínicos, fornecedores de DME/HME e pagadores para acelerar a entrada de pedidos, automatizar registro (incluindo digitalização de fax baseada em IA), integrar com EHRs e ERPs, e melhorar a precisão e conformidade dos pedidos. A Parachute enfatiza segurança e conformidade regulatória (HIPAA, SOC 1/2, HITRUST) enquanto atende clientes B2B na área da saúde ao longo do continuum de cuidados.

Descrição

• Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform. • Partner with HME Provider leaders to drive digital ordering growth using a consultative approach tailored to customer goals and operational needs. • Delegate and oversee project tasks assigned to Implementation Associates, ensuring accurate and timely completion. • Implement product features including AI Intake, documentation, and signature requests. • Work with HME Providers, Sales, and Customer Success to optimize activation strategies, coordinate milestones, set objectives, and track performance metrics. • Develop, interpret, and present actionable data insights to guide partnerships and support decision-making. • Identify and execute process improvements to increase onboarding and operational efficiency. • Collaborate with customers on new product launches, communicate product benefits, gather feedback, and advise the Product team. • Lead customized demos and training sessions using change management techniques. • Develop expertise in platform interoperability and consult on API integration best practices. • Guide customers through technical implementations to facilitate efficient integration and scalability.

🎯 Requisitos

• Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry. • Process-oriented with experience developing and executing transformation roadmaps. • Strong analytical thinker who leverages data to solve problems and drive decisions. • Proactive, adaptable, and solutions-focused self-starter. • Experienced in leading cross-functional projects, especially involving technology adoption or process modernization. • Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly. • Excited by AI and digital tools as levers for systemic improvement. • 3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech. • Proven experience implementing or managing healthcare or SaaS platforms. • Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus. • Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus. • Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics. • Must be legally authorized to work in the United States at the time of application and for the duration of employment. • This role is not eligible for employer visa sponsorship.

🏖️ Benefícios

• Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums. • Employer HSA Contribution: Company-funded contributions to your Health Savings Account. • 401(k) Retirement Plan • Equity Incentive Plan • Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance. • Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces. • Flexible Vacation Policy • Summer Fridays: 5 additional Fridays off during the summer (separate from PTO). • Home Office and Wellness Stipend • Monthly Internet Stipend • Annual Learning and Development Stipend