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Manager, Premium Audit

🕒 Novembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $95.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Pie Insurance, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Novembro 3

Ainda aberta no site da Pie Insurance. Verificada 2 horas atrás.

Logo of Pie Insurance

Pie Insurance

201 - 500 funcionários

🛡️ Seguros

💳 Fintech

🤝 B2B

Insurance • Fintech • B2B

A Pie Insurance está transformando o seguro para pequenas empresas, tornando-o mais acessível, simples e transparente para pequenos empresários. Com uma equipe experiente de especialistas em tecnologia e seguros, a Pie Insurance se dedica a aprimorar a experiência com seguros, com foco especial em workers' compensation e inovações em InsureTech.

Descrição

• Manage premium audit operations through team leads and professional individual contributors • Translate business segment strategy into functional audit plans and guide day-to-day execution • Oversee internal audit processes and vendor relationships, ensuring service level agreements are met • Monitor audit completion rates, quality metrics, and customer satisfaction scores • Ensure compliance with state and bureau audit requirements across mail-in, phone, virtual, and physical audits • Partner with Analytics to analyze audit results and identify profitability trends • Develop and execute initiatives to improve audit efficiency and customer experience • Implement long-term audit strategies with Senior Management • Collaborate with Product, Engineering, and Operations Performance teams to optimize workflows and automation • Build and maintain audit procedures, guidelines, and best-practices documentation • Identify process-streamlining and cost-reduction opportunities while maintaining quality • Support new audit technologies and system enhancements • Provide hands-on leadership, guidance, one-on-ones, and performance coaching • Establish expectations and performance measurements for direct reports • Conduct team calibrations and quality reviews • Support recruitment and onboarding • Create development plans for team leads and individual contributors • Serve as audit subject matter expert on cross-functional initiatives • Collaborate with Underwriting, Claims, Business Development, Customer Service, Billing, Compliance, and Legal teams • Communicate audit insights and recommendations to senior leadership • Handle complex audit disputes and customer escalations • Make decisions on audit adjustments and settlements within authority limits • Coordinate on contested audit matters and ensure timely resolution of complaints

🎯 Requisitos

• High School diploma required; Bachelor's degree preferred • 5+ years of Workers' Compensation Premium Audit experience required • 6+ years of overall commercial insurance experience required • 3+ years of management or supervisory experience required • Experience managing both internal teams and external vendor relationships preferred • Must live and work in the United States (territories excluded) • Access to reliable, high-speed internet

🏖️ Benefícios

• Competitive cash compensation • Comprehensive health plans • Generous PTO • Future focused 401k match • Generous parental and caregiver leave • Discretionary bonuses may be granted to eligible team members • Remote work arrangement

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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