Chapter Operations Analyst I

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🕒 Agosto 7

🌐 México, Colômbia – Remoto

🇲🇽 México – Remoto 🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟢 Júnior

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

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PMI

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1 - 1 funcionários

📚 Educação

🤝 Sem Fins Lucrativos

Education • Non-profit

O PMI é o Project Management Institute, uma associação profissional global sem fins lucrativos que estabelece padrões, oferece educação e certificações, e apoia a prática de gestão de projetos e programas. O PMI oferece certificações amplamente reconhecidas (PMP, CAPM, PMI-ACP, PMI-CPMAI e outras), publica padrões e guias como o Guia PMBOK, realiza treinamentos, eventos, pesquisas e liderança de pensamento, além de fornecer ferramentas digitais e soluções empresariais (como o PMI Infinity) e serviços de associação para uma comunidade de profissionais de projeto (notada como mais de 800. 000 membros).

Descrição

• Review, revise, and recommend chapter policies and identify process improvements to strengthen chapter operations • Partner with Chapter Engagement Partners to support implementation and adoption of programs and services for chapter leader growth and development • Serve as a resource for chapters and mentors on governance issues and questions, resolving issues or escalating to department leadership as needed • Use data from sources such as the Chapter Reporting System to monitor and report overall performance for assigned regions • Support chapters in designing and delivering relevant and engaging events • Apply the PMI Chapter Charter process, monitor core processes, and approve charters as appropriate • Administer the Annual Chapter Charter Renewal program and provide regular status reporting • Serve as a resource between chapters and Customer Care to respond to complex matters spanning multiple departments • Maintain accurate volunteer information and perform quality assurance checks, updates, and feedback with volunteers and staff • Support volunteer role descriptions, system tools, messaging, and training • Review, respond to, and approve PMI Chapter by-laws submissions while coordinating compliance and legal standing with internal stakeholders • Contribute to policy manual development, process updates, documentation, templates, and department operating procedures

🎯 Requisitos

• Must be located in either Mexico or Colombia • Bachelor’s degree in business or a related field preferred; equivalent experience may be considered • 1–3 years of experience administering processes for dispersed geographic groups and governing documents such as bylaws and policies • General knowledge of association laws and practices, including Anti-Trust, UBIT Tax, and Non-Profit Classifications preferred • Ability to work with staff at all levels, global customers, volunteers in varied committee structures, and external organizations • Ability to manage multiple concurrent tasks and meet time-sensitive deliverables • Ability to handle ambiguity while executing responsibilities in a rapidly changing environment • Experience working in an agile, dynamic, and customer-centric environment • Excellent communication, collaboration, presentation, and negotiation skills • Proficiency in PMI’s business language: English

🏖️ Benefícios

• Travel up to 25%