Sales/Customer Service Representative, Bilingual in Spanish

Vaga não está no LinkedIn

🕒 Junho 26

🥔 Idaho – Remoto

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💵 $19 - $21 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 24%

infoinfo

🗣️🇪🇸 Espanhol obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Prime Group Holdings, LLC

Prime Group Holdings, LLC

501 - 1000 funcionários

Fundada em 2013

💼 Consultoria

📦 Logística

🏠 Imobiliário

💰 $156.000.000 Debt Financing - Prime Group Holdings em 2025-09

Consulting • Logistics • Real Estate

Prime Group Holdings, LLC é uma empresa de private equity líder de mercado e proprietária-operadora integrada verticalmente no setor imobiliário, focada principalmente em investimentos imobiliários de autoarmazenamento e valor agregado nos EUA, Canadá e em mercados selecionados do Caribe. A empresa gerencia múltiplos fundos de investimento, oferece gestão de propriedades e ativos internamente, tecnologia proprietária de gestão de receitas e ativos, e atende investidores institucionais, incluindo fundos soberanos, planos de pensão, companhias de seguro, doações, fundações e family offices. A Prime enfatiza a captação de negócios fora do mercado, a otimização operacional e a criação de valor por meio de iniciativas de portfólio, processos e pessoas, e relata ativos sob gestão de múltiplos bilhões de dólares e uma grande presença nacional.

Descrição

• Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. • Communicate clearly and professionally to ensure every guest feels valued and understood • Embody company values by providing friendly, efficient support and contributing to a positive team culture • Collaborate with team members and share insights to continuously improve our service offerings • Respond promptly to every inbound call, treating each customer with equal importance and urgency • Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience • Offering knowledgeable assistance regarding services, policies, and procedures • Troubleshoot and resolve customer issues, escalating complex cases as needed • Maintain accurate records of customer interactions and follow-up actions

🎯 Requisitos

• High School Diploma or GED required • A genuine passion for hospitality and customer care • Strong attention to detail with the ability to meet expectations and deadlines • Ability to manage multiple tasks effectively • Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. • Capability to handle sensitive and confidential information with discretion • Proficiency in Microsoft Office applications and web-based tools • Excellent written and verbal communication skills • Comfort working both independently and as part of a team • Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement • A desire to grow within the company, taking pride in serving our guests • Bilingual Required • Must be able to work from 1:30pm-10pm ET.

🏖️ Benefícios

• Competitive pay • Health, dental, life, vision, short-term disability and long-term disability insurance • A 401(k) program with a company “matching” policy • Paid time off and paid holidays • Career advancement opportunities

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