Field Account Manager

🕒 Junho 24

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Pro Serv Food Equipment

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2018

🍽️ Alimentos e Bebidas

🏥 Saúde

🏨 Hospitalidade

Food & Beverage • Healthcare • Hospitality

A Pro Serv Food Equipment é uma empresa de serviços de equipamentos de cozinha comercial localizada na Carolina do Norte, que fornece reparos de emergência 24/7, manutenção preventiva, instalação e vendas para restaurantes e operações de serviços alimentícios. Técnicos certificados pela CFESA lidam com equipamentos de cozinha comercial, trabalhos de refrigeração e HVAC, e a empresa também oferece aluguel de caminhões refrigerados para proteger perecíveis durante interrupções. A Pro Serv atende clientes em toda Carolina do Norte e do Sul, com filiais em New Bern, Raleigh e Wilmington.

Descrição

• Visit key account customers regularly to maintain relationships and ensure customer satisfaction • Follow up on open quotes and assist in closing sales opportunities • Identify opportunities for additional services, repairs, PM agreements, upgrades, and facility solutions • Assist customers with service concerns and help coordinate resolutions internally • Work closely with Key Account Managers, Dispatch, Branch Managers, and Operations Teams • Represent Pro-Serv professionally at customer locations • Help identify customer needs and communicate them internally • Review customer concerns, recurring issues, and opportunities for improvement • Assist with customer retention and long-term relationship development • Maintain detailed notes and communication updates within company systems • Support growth initiatives across all Pro-Serv divisions

🎯 Requisitos

• Strong communication and relationship-building skills • Professional appearance and attitude • Self-motivated and organized • Ability to work independently and manage schedule efficiently • Strong follow-up and customer service skills • Sales or account management experience preferred • Experience in commercial service industries is a plus • Basic understanding of HVAC, Refrigeration, Cooking Equipment, or Facility Services preferred • Valid driver’s license required

🏖️ Benefícios

• Competitive Pay • Company Vehicle Allowance (if applicable) • Company Phone & Tablet • Career Growth Opportunities • Strong Team Environment • Ongoing Training & Development