Associate Director, Account Management

🕒 Agosto 17

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $170.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

👻 Score fantasma 21%

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Prompt Therapy Solutions Inc

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Prompt Therapy Solutions Inc. é uma empresa que fornece soluções de software focadas em terapia, projetadas para aumentar a eficiência e a rentabilidade de clínicas. Oferecem uma gama de funcionalidades, incluindo agendamentos com suporte de IA, gerenciamento de pacientes, ferramentas de faturamento e relatórios. Sua plataforma atende a diversos tamanhos de práticas, desde clínicas iniciantes até grandes empresas, visando otimizar as operações das clínicas e melhorar a satisfação dos pacientes. As soluções de IA da empresa ajudam a agilizar os fluxos de trabalho para funções como recepcionistas, terapeutas, faturistas e proprietários de clínicas. Através de análises avançadas e processos automatizados, a Prompt Therapy Solutions busca modernizar a gestão de práticas e impulsionar o crescimento dos prestadores de terapia.

Descrição

• Lead, coach, and develop a team of Account Managers and Team Leads responsible for upsell, cross-sell, and expansion revenue. • Own team performance against revenue, pipeline, activity, and forecast targets. • Build operating rhythms around 1:1s, pipeline reviews, deal reviews, forecasting, and performance management. • Translate company goals into measurable frontline behaviors and hold the team accountable for consistent execution. • Use CRM data, dashboards, call reviews, and direct observation to identify performance gaps and coach representatives. • Build and refine sales plays, account-planning frameworks, outreach strategies, and team processes. • Address underperformance and develop and retain high performers. • Partner with Client Success, Sales, Revenue Operations, and Product to improve account-expansion strategy and execution. • Hire, onboard, and ramp additional Account Managers as the team grows.

🎯 Requisitos

• 5+ years of experience in Account Management, Sales, or another quota-carrying B2B SaaS revenue role. • 2+ years of direct people-management experience leading quota-carrying revenue professionals. • Demonstrated success leading a team to achieve or exceed revenue targets. • Strong track record of coaching and improving frontline seller performance. • Excellent pipeline management, forecasting, and revenue analytics skills. • Proven ability to build systems, processes, and operating rhythms that drive consistent execution. • High standards for accountability and comfort having direct performance conversations. • Highly organized, analytical, resourceful, and comfortable operating in a fast-paced startup environment. • Proficient with CRM tools, preferably HubSpot, and analytics dashboards. • Experience building or scaling an Account Management or customer expansion team is preferred. • Experience managing upsell and cross-sell motions within an existing customer base is preferred. • Familiarity with healthcare, particularly PT/OT/SLP practices, is preferred. • Experience with HubSpot, Google Workspace, LLMs, or similar productivity and analytics tools is preferred. • Must be physically located in the United States and legally authorized to work in the United States, as indicated by the required application questions.

🏖️ Benefícios

• Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower