Security Solution Engineer I – Information Protection

🕒 Maio 16

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Proofpoint

Proofpoint

1001 - 5000 funcionários

Fundada em 2002

🔒 Cibersegurança

🏢 Corporativo

🔐 Segurança

💰 $28.000.000 Series F em 2008-02

Cybersecurity • Enterprise • Security

A Proofpoint é uma empresa líder em cibersegurança que foca na proteção de organizações ao salvaguardar suas pessoas, dados e reputações. Eles oferecem uma plataforma de cibersegurança de múltiplas camadas, centrada no ser humano, projetada para proteger contra ameaças direcionadas a indivíduos, proteger dados e garantir conformidade. Os principais produtos e serviços incluem segurança de e-mail, prevenção contra perda de dados, gerenciamento de ameaças internas e proteção de identidade. A Proofpoint atende a diversos setores, incluindo governo, saúde, serviços financeiros, educação, entre muitos outros. A empresa é amplamente confiável, com muitas empresas da Fortune 100 dependendo de suas soluções para prevenir ataques cibernéticos direcionados a humanos.

Descrição

• Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues. • Act as a mentor for analysts and other junior resources. • Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments. • Collaborate with Program Analysts (PA) and other SSE’s to develop, configure, and tune policies/rules for customers’ systems. • Ensure optimal system configuration and server tuning to future-proof growing customer environments. • Escalate complex problems via a defined escalation path to product vendors and internal resources. • Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy. • Assist the team in meeting all customer Service Level Objectives (SLOs). • Maintain awareness of industry trends, security news, and best practices. • Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary. • Provide flexibility with schedule to cover job requirements. • Perform other duties as assigned.

🎯 Requisitos

• A proven background in Information Security or Network Security. • Knowledge in corporate computer networking, technical support, system administration, Windows administration, Unix/Linux Operating System administration. • A Bachelor’s Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree. • 2+ years of comprehensive DLP (Proofpoint, Symantec, McAfee/Trellix, or Forcepoint) and/or CASB (Proofpoint, CloudSOC/Elastica, Skyhigh, or NetSkope) experience. • Passion to find innovative and creative solutions to complex problems. • Ability to work effectively with team members and customers. • Possess the creativity and diplomatic tenacity to challenge the current model to improve efficiency and efficacy. • Self-motivated, with ability to manage and follow up on multiple tasks simultaneously. • Ability to communicate complex ideas and solutions to a variety of audiences. • Strong time-management skills.

🏖️ Benefícios

• Competitive compensation • Comprehensive benefits • Career success on your terms • Flexible work environment • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities

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