Director of Partner Success

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PurposeMed

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

📡 Telecomunicações

💰 Seed Round em 2021-06

Healthcare • Healthcare Insurance • Telecommunications

A PurposeMed é uma empresa de saúde focada em melhorar o acesso a cuidados complexos para comunidades carentes, conectando pacientes a profissionais especializados. A empresa visa eliminar barreiras aos cuidados de saúde em nível de especialista por meio de planos de tratamento personalizados, cuidados contínuos e entrega de medicamentos, integrando-se perfeitamente com o sistema público de saúde. A PurposeMed prioriza cuidados de saúde compassivos e sem julgamentos, oferecendo acesso rápido a clínicos especialistas, sem as esperas tradicionais e interações constrangedoras. Baseada no Canadá, a empresa é afiliada a serviços que oferecem prevenção ao HIV, diagnóstico e tratamento de TDAH, e cuidados afirmativos de gênero e terapia hormonal—tudo a partir do conforto das casas dos pacientes. Com uma base na inclusão, cuidados centrados no paciente e urgência, a PurposeMed é liderada por médicos e dedicada a reformular as experiências de saúde.

Descrição

• Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion • Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps • Identifying and closing expansion opportunities through consultative, partnership-oriented selling • Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams • Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions • Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment • Representing Freddie at industry events and conferences to build upon Freddie’s reputation in the 340B and community health ecosystem • Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA’d. Accountable for accuracy and partner trust; not expected to do the manual work. • Ensure all operational processes are documented, reliable, and improving over time. The goal: if any person in this function left tomorrow, someone else could pick up.

🎯 Requisitos

• 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships • Demonstrated ability to build trust and credibility with mission-driven organizations (non-profits, community health, government-funded entities, or similar) • Strong business development instinct—you spot growth opportunities and position them as value-add, not upsell • Executive-level communication skills—you hold your own with clinic CEOs, CMOs, and board members without needing coaching or hand-holding. • Strong cross-functional instinct—you naturally work across data, finance, product, and support teams to unblock issues and build better systems, not just escalate problems • Commercial instinct—you see opportunities to deepen partnerships, frame them as value-add, and close them through trust, not pressure • The ability to manage one direct report and develop their capabilities over time • Data-driven storytelling—you can turn utilization data and outcomes into a narrative that resonates with a clinic director • Experience working with non-profit, community-based, or government-funded organizations • Healthcare industry experience

🏖️ Benefícios

• 20 vacation days and a team that will remind you to use them! • Annual winter break closure • Comprehensive medical, dental, and vision care from your first day of work—we cover 100% of your premiums, with coverage available for dependents • 8 health/sick days • Extended mental health coverage • $20,000 of lifetime coverage for gender-affirming care and procedures (Canada) • $500 learning fund to use towards courses and other professional development • Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential