Manager, Return To Vendor

🕒 Outubro 15

🏄 California – Remoto

🏄 California – Remote

💵 $124.000 - $138.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 1%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 27 dias.
• As vagas desta empresa costumam ser preenchidas em 34 dias.

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Quince

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2018

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

A Que é uma empresa que projeta produtos inovadores e sustentáveis com o objetivo de melhorar as experiências do dia a dia. Produtos notáveis incluem garrafas térmicas que mantêm a temperatura das bebidas e garrafas dobráveis que oferecem conveniência sem comprometer as necessidades de hidratação. A Que enfatiza a responsabilidade ambiental e visa fornecer soluções úteis para os consumidores, ao mesmo tempo em que contribui positivamente para o planeta.

Descrição

• Own and manage the full RTV lifecycle from claim initiation through resolution, credit receipt, or physical return logistics • Establish and maintain a centralized RTV tracking system • Monitor open claims, aging balances, and recovery rates • Develop and enforce RTV policies, standard operating procedures, and escalation protocols • Partner with Buying and Planning teams to identify and prioritize RTV candidates • Lead vendor negotiations to secure credits, replacements, or return authorizations • Build and maintain vendor relationships while advocating for the company’s financial interests • Review vendor contracts and purchase order terms related to returns, defects, and chargebacks • Identify recurring vendor quality or compliance issues and escalate them to the Sourcing Director • Coordinate physical return shipments, goods disposition, and documentation with Logistics and Warehouse teams • Partner with Finance and Accounts Payable on vendor credits and RTV balance reconciliation • Work with Quality Assurance to document and report product defect trends • Support vendor onboarding by helping define RTV terms and expectations • Produce reporting on RTV volume, recovery rate, aging claims, and open liabilities for senior leadership • Implement process improvements to reduce cycle time, increase recovery, and minimize dispute resolution time • Benchmark RTV performance and recommend best practices

🎯 Requisitos

• 5+ years of experience in sourcing, procurement, vendor management, or supply chain, with direct RTV, chargeback, or vendor compliance exposure • Experience negotiating with vendor partners, including knowledge of contract terms, credit processes, and dispute resolution • Strong analytical skills with the ability to manage large volumes of data and derive actionable insights • Proficiency in Google Sheets • Experience with ERP systems such as SAP, Oracle, or equivalent, and inventory/order management platforms • Excellent written and verbal communication skills • Ability to influence without authority across internal teams and external partners • Highly organized with strong attention to detail • Ability to manage multiple open claims and priorities simultaneously • Successful completion of a background check

🏖️ Benefícios

• Bonus and equity may be provided for eligible roles • Reasonable accommodations for qualified individuals with disabilities • Equal employment opportunities • Background check conducted in compliance with applicable laws

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