Senior Solutions Engineer

Vaga não está no LinkedIn

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $155.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 6 dias.

Candidatar-se

Encontrar Vagas Remotas Similares

QuinStreet

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

🛍️ Comércio Eletrônico

📣 Marketing

💰 Venture Round em 2007-03

eCommerce • Marketing

Impulsionando Mercados de Performance em Mídia Digital

Descrição

• Lead the technical side of presales, integrations, and customer onboarding • Partner with Sales and Business Development as the technical lead throughout the sales cycle • Explain API functionality, sandbox environments, data formats, authentication, error handling, and platform constraints on customer calls • Deliver technical demos and tailored solution walk-throughs • Answer complex technical questions to remove deal blockers and accelerate deal closure • Provide technical summaries, architecture diagrams, and next steps after customer calls • Serve as the internal and external subject matter expert on the SaaS platform, APIs, integrations, and supported workflows • Advise customers on integration approaches and implementation strategies • Communicate carrier availability, supported programs, and technical feasibility • Collaborate with Engineering on technical requirements, edge cases, and delivery timelines • Escalate and triage integration-related tickets • Help define, support, and improve SLAs for technical tickets and customer integrations • Identify recurring integration issues and drive root-cause resolution • Streamline technical workflows and improve time-to-resolution • Create and maintain FAQs, integration guides, and implementation resources • Convert common integration questions into documentation and knowledge-base content • Improve technical enablement for Sales, Account Management, and Operations • Provide feedback on product gaps, integration friction, and roadmap risks • Support communication around product changes, launch timelines, and roadmap updates

🎯 Requisitos

• 5+ years of experience as a Solutions Engineer, Sales Engineer, or Technical Presales role in a SaaS environment • Strong experience with APIs, integrations, and technical system design • Proven ability to explain complex technical concepts to both technical and non-technical audiences • Experience supporting customer integrations, implementations, or onboarding • Excellent written and verbal communication skills, including technical documentation • Highly organized, proactive, and able to operate independently in ambiguous environments • Experience in API-first, fintech, insurtech, or highly regulated SaaS platforms • Familiarity with carrier integrations or complex third-party ecosystems • Experience creating presales architecture diagrams or technical enablement materials • Exposure to ticketing systems and SLA-driven support models

🏖️ Benefícios

• Performance bonus or commission • Equity in the form of restricted stock units • Health care benefits • Retirement benefits • Paid sick leave • Parental leave • Paid time off • Vacation benefits • Other tax-reportable benefits

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo