Managing Director, Omnichannel Strategy

🕒 Abril 9

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Red Nucleus

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

⚕️ Seguro de Saúde

🧬 Biotecnologia

💊 Farmacêutico

Healthcare Insurance • Biotechnology • Pharmaceuticals

A Red Nucleus é uma empresa especializada em serviços de saúde e ciências da vida, oferecendo uma ampla gama de serviços de consultoria e científicos. Com mais de três décadas de experiência, fornece soluções ao longo do ciclo de vida dos produtos de ciências da vida, com o objetivo de melhorar os desfechos de saúde. Seus serviços incluem acesso ao mercado e comercialização, comunicações médicas e aprendizado e desenvolvimento. A Red Nucleus também oferece produtos como DirectusPRO e iTakeControl. Focam em apoiar desafios estratégicos e operacionais na área da saúde através de sua expertise em áreas como Qualidade, Clínico, Segurança, Regulatório e Assuntos Médicos. A empresa emprega uma equipe de mais de 700 membros dedicados a avançar o conhecimento e melhorar vidas.

Descrição

• Develop and implement a comprehensive vision for the omnichannel practice, aligned with the company's strategic objectives. • Identify market trends and client needs to create service offerings that drive growth and differentiation. • Lead as a trusted advisor for clients; cultivate a strong understanding of clients’ needs, translating these into bespoke service offerings • Source from their own network, secure and lead a $3 million annual book of business; develop comprehensive sales strategies to achieve and exceed revenue targets, deliver compelling pitches, and lead contract negotiations to secure business deals • Generate thought leadership to capitalize on industry trends and develop innovative solutions and capabilities • Assess client organizational readiness for omnichannel transformation and recommend frameworks for capability development. • Guide clients in establishing governance structures, standard operating procedures (SOPs), and cross-functional collaboration models to support omnichannel engagement, as well as change management initiatives to build internal understanding and adoption. • Partner with clients to define omnichannel objectives and develop actionable strategies to achieve them. • Oversee the creation of customer engagement journeys leveraging data-driven insights, customer personas, and market research. • Provide executive-level guidance on the integration of digital platforms and emerging technologies. • Implement best practices in content personalization, channel optimization, and audience segmentation. • Develop measurement frameworks to track value and impact, analyze performance metrics, and provide actionable insights for continuous improvement. • Serve as the steward of team and company culture; foster a culture of excellence, collaboration, and growth • Build, mentor, and manage a multidisciplinary team of omnichannel strategists, business analysts, and consultants. • Partner with multiple delivery teams across various accounts to successfully deliver projects with “right first time” quality • Lead firm-building initiatives, individual and team development, and annual strategic business planning activities • Collaborate in the continued growth and development of Red Nucleus • Establish scalable processes and frameworks for omnichannel strategy development, execution, and measurement. • Continuously improve internal capabilities by identifying gaps and investing in new tools, technologies, and training. • Ensure compliance with industry regulations and internal quality standards. • Establish partnerships with external technology providers, platforms, and data analytics firms.

🎯 Requisitos

• Bachelor’s degree in the life sciences or business-related fields; Advanced degree in the Life Sciences, and/or MBA preferred. • 10+ years in management consulting, advisory and/or digital strategy specifically for Life Sciences • A strong history of successfully selling, delivering and growing consulting revenues with a track record of sourced sales exceeding at least $3 million in the previous 2-3 years • Strong understanding of pharmaceutical regulations and compliance in omnichannel engagement. • Extensive knowledge of digital platforms, CRM systems, analytics tools, and omnichannel engagement technologies. • Executive presence • Exceptional communication, negotiation, and stakeholder management skills, both verbal and written • Ability to leverage external network to improve market positioning • Identify and pursue new business development opportunities • Ability to lead client work and accounts • Ability to attract, retain, mentor and grow team members • Ability to become a trusted partner to all levels of clients (from Director to c-suite) • Must have a collaborative and team-based mind-set • Proficiency in CRM software, project management tools, and Microsoft Office Suite, (demonstrated expertise in Word, PowerPoint and Excel) • Must have the ability to manage work-life balance for oneself and be able to mentor team accordingly for themselves. • Must be capable of leading complex engagements with superior practice-build and client relationship management skills.

🏖️ Benefícios

• Flexible work arrangements • Health insurance • Professional development opportunities