Account Manager

🕒 Setembro 16

🇲🇽 México – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 10%

infoinfo

🗣️🇪🇸 Espanhol obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of RTB House

RTB House

1001 - 5000 funcionários

Fundada em 2012

🤖 Inteligência Artificial

📣 Marketing

💰 Private Equity Round em 2019-01

Advertising • Artificial Intelligence • Marketing

A RTB House é uma líder global especializada em campanhas de publicidade online impulsionadas por Deep Learning. A empresa oferece serviços de retargeting personalizado e de visibilidade de marca, usando tecnologia avançada de IA para engajar clientes novos e existentes em diversos mercados. Os formatos de anúncios dinâmicos e as capacidades de Deep Learning da RTB House permitem que as empresas definam metas de vendas ambiciosas e impulsionem a fidelidade à marca. Além disso, a empresa oferece soluções para gerir o ecossistema digital em evolução no cenário pós-cookies, garantindo brand safety e inovação por meio de feedback colaborativo com os clientes. Com presença em mais de 90 mercados e parcerias com mais de 700 mil publishers, a RTB House entrega resultados mensuráveis tanto para clientes diretos quanto para agências, ajudando-os a conquistar vantagens competitivas no ambiente de publicidade digital.

Descrição

• Cooperation with big brands from the e-commerce market in Mexico • Regular meetings with top clients to ensure premium customer service • Execute customer communications personally and via telephone, video-calls or email, in line with standards and processes • Respond to customer requests and inquiries in a professional and timely manner • Responsible for customer success and long-term relationship of bigger accounts • Provide specific information regarding company's services and products • Assist customers in the process of launching ad campaigns • Develop and maintain in-depth product knowledge • Data improvement and optimization

🎯 Requisitos

• Experience in managing online advertising campaigns for clients • Preferably experience working in adtech, advertiser or agency (online area) • Highly developed analytical skills • Interest in performance marketing/ digital marketing/ e-commerce • Knowledge of customer support tools and processes • Ability to identify and understand customer needs and requirements • Highly developed numerical skills and problem-solving skills • Well-developed verbal and written communication skills • Multi-tasking, high level of energy, resourcefulness • A high level of motivation and willingness to learn • Positive, can-do attitude • Fluency in Spanish and English

🏖️ Benefícios

• Remote working • Engaging role in a new fast-growth project • Chance to be a part of a team which shapes the future of online marketing globally • Opportunity to work with a global team • Versatile tools and training opportunities • Being part of an award-winning organization, with outstanding growth numbers • Working at a company with a great product based on the newest AI Technology (Deep Learning) • Working in a flexible environment with a balance and personal and professional life • Attractive salary plus a bonus system

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