Client Success and Fulfilment Coordinator

🕒 Setembro 30

🇵🇭 Filipinas – Remoto

💵 CA$2.000 - CA$2.500 / mês

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 2%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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RunRemote

SiteLinkedInTodas as Vagas

1 - 10 funcionários

📣 Marketing

📦 Logística

✈️ Turismo

Marketing • Logistics • Travel

A RunRemote é um parceiro de recrutamento que ajuda empresas a contratar profissionais remotos altamente qualificados das Filipinas. A empresa encontra, avalia minuciosamente e entrevista candidatos para apresentar uma lista reduzida de contratações em tempo integral que trabalham diretamente para o cliente, prometendo economia significativa de custos (cerca de 70%) e, normalmente, preenchendo vagas dentro de 3 a 4 semanas. A RunRemote cobra uma taxa de sucesso única, oferece suporte contínuo e garantia de 90 dias, com foco em funções nas áreas de vendas e marketing, operações, finanças, experiência do cliente, RH e design.

Descrição

• Own and coordinate the post-sale fulfilment process from the initial client briefing through to campaign completion • Join client briefing calls with the salesperson and gather all information required to deliver the campaign • Coordinate between clients, creators and internal team members throughout each stage of the campaign • Translate client requirements into clear briefs for creators • Liaise with creators on campaign requirements, creative concepts, scripts, content submissions and timelines • Manage the script approval process between creators and clients, ensuring feedback and revisions are communicated clearly and promptly • Coordinate filming schedules and ensure agreed campaign timelines and SLAs are met • Track content submissions, client approvals, edits and publishing schedules • Keep campaign trackers and internal systems up to date across multiple active campaigns • Monitor campaign progress and proactively flag anything falling behind or requiring escalation • Work closely with sales, marketing and operations to resolve blockers and keep campaigns moving • Coordinate campaign reporting and ensure reports are delivered to clients and relevant sales representatives • Identify opportunities to improve processes, workflows and communication as the business scales • Use AI tools to streamline communication, drafting, organisation and day-to-day workflows • Support occasional executive assistant tasks for the founder, including inbox management, travel coordination and monthly commission-related administration

🎯 Requisitos

• At least 5 years of strong experience in client success, account coordination, project coordination, account management, executive assistance or a similar role • Experience working with creators, social media, influencer marketing, digital marketing or a creative agency is highly regarded • Experience coordinating content production, campaigns or creative projects • Proficient with social media platforms such as Facebook, Instagram, TikTok and other channels • Experience with reporting, campaign coordination or client-facing operations • Exceptional written and verbal English communication skills • Highly organised and detail-oriented, with the ability to manage multiple campaigns, deadlines, approvals, schedules and moving parts at once • Strong ownership and proactive mindset • Strong attention to detail and follow-through • Experience with Google Workspace, Slack, CRM platforms such as Vendasta, or similar tools • Experience using AI tools such as Claude or ChatGPT • Comfortable working in a fast-paced environment where priorities and requests can change quickly • Strong working knowledge of social media platforms and AI tools, with the ability to quickly learn new systems and processes • Able to work North American business hours • Experience coordinating creative projects, content production or multi-step client deliverables • Previous experience supporting a founder or executive with EA or administrative responsibilities • Experience working directly with small to medium-sized business clients • A strong interest in improving processes, workflows and systems as a business scales

🏖️ Benefícios

• Great opportunities for career growth • Opportunity to work in an amazing environment • 100% remote work • Full-time direct-hire independent contractor arrangement

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