Senior Trial Success Manager

🕒 Junho 11

🏄 California, New York, +1 estados a mais – Remoto

info

💵 $102.042 - $154.350 / ano

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Samsara

Samsara

1001 - 5000 funcionários

Fundada em 2015

📦 Logística

🏗️ Construção

🏥 Saúde

💰 Seed Round em 2014-08

Logistics • Construction • Healthcare

Samsara é uma empresa de tecnologia que oferece uma plataforma completa de operações voltada a aprimorar a eficiência, a segurança e a sustentabilidade das organizações. Suas soluções incluem segurança baseada em vídeo, telemetria veicular, monitoramento de equipamentos, aplicativos para a força de trabalho e visibilidade de instalações. A Samsara atende a diversos setores, como transporte, logística, construção e governo. A plataforma conecta pessoas, sistemas e dados, permitindo que as organizações tomem decisões mais rápidas e orientadas por dados. A tecnologia de Connected Operations da Samsara ajuda organizações complexas a operar com mais eficácia, oferecendo GPS em tempo real, alertas proativos, treinamentos de compliance e rastreamento de ativos.

Descrição

• Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs. • Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial. • Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques. • Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc. • Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more. • Coordinate with key cross functional teams to bring in the right resources at the right time based on strategic priorities of the trial. • Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes. • Create tailored meeting content for key trial milestones and ad hoc engagements as needed. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale.

🎯 Requisitos

• 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred. • Bachelor’s degree required • Strong project management experience (PMP certification is a plus). • Expertise in change management, communication strategies, risk management, and coaching techniques. • Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across cross functional teams, building processes and driving impact/results. • Exceptional verbal and written communication skills to convey complex ideas concisely. • Technical aptitude and experience with CRM and project management tools. • Adaptability and flexibility to navigate dynamic and fast-paced environments. • Problem-solving mindset with a focus on delivering results. • Strong quantitative, communication, and presentation skills. • Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.

🏖️ Benefícios

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans

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